Fatima Jama
Bloomington,MN
Summary
Proficient in handling patient interactions with compassion and professionalism, ensuring a comfortable and safe experience during blood collection procedures. Strong knowledge of laboratory protocols and safety regulations, with a proven track record of maintaining accurate records and adhering to strict confidentiality standards.
Overview
7
7
years of professional experience
Work History
Teacher
Pica Headstart
2018.01 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Direct Support Professional
Rescare Homecare
2022.01 - 2024.01
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Home Health Aide
Home Health Care
2020.09 - 2022.01
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
Associate of Arts - Education
Saint Paul College - A Community And Technical College
Saint Paul, MN05.2023
Certified Phlebotomy Technician
Center of Education
Maplewood Mn09.2022
Skills
- Venipuncture and Capillary Collection
- Patient Care and Communication
- Laboratory Safety and Protocols
- Record Keeping and Documentation
- Team Collaboration
- Quality Control and Assurance
Timeline
Direct Support Professional
Rescare Homecare
2022.01 - 2024.01
Home Health Aide
Home Health Care
2020.09 - 2022.01
Teacher
Pica Headstart
2018.01 - Current
Associate of Arts - Education
Saint Paul College - A Community And Technical College
Certified Phlebotomy Technician
Center of Education
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