FATIMA KAMARA
Bloomington,MN
Summary
Dedicated and accomplished senior-level customer service professional with 6 years of experience in high-end retail and hospital setting experience. Seeking a challenging senior-level position as a Senior Customer Service Advisor to leverage my extensive expertise in delivering exceptional service, leading a team, and ensuring customer satisfaction.
Medical counselor experienced at directing administrative and personal matters in a 24/7 care facility for adult with disabilities. I am reliable, meet deadlines in a timely manner and always strive to produce work of the highest quality. I have strong interpersonal, organizational and customer service skills; outstanding supervisory and communication skills. I am a fast learner and pay attention to detail. I possess the ability to multitask and can work independently. Over 5 years’ experience in the successful planning and seamless execution of events and parties. Proficient in managing facilities, schedules and program agenda. Proficient in balancing priority, meeting deadlines and producing superior quality work.
Overview
19
19
years of professional experience
Work History
CNA
Careone Rehab Center
Wayne, New Jersey
01.2018 - Current
- Provides activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients; and providing fresh water and nourishment between meals
- Provides patient comfort by utilizing resources and materials; transporting patients; answering patients’ call lights and requests; and reporting observations of the patient to nursing supervisor
- Maintain patient stability by checking vital signs and weight; testing urine and recording intake and output information.
CNA
Elizabeth Seton Pediatric Center
Yonkers, New York
01.2018 - 01.2020
- Serves as a Clinical Nursing Assistant (CNA) to the Licensed Nursing Staff by performing Nursing procedures, basic patient care tasks and other unit activities under the supervision of a Licensed Nurse
- Specialize in management of G-tube care, Tracheostomy and Ventilated Patients
- Serves as a conduit between patient, nurses and doctors to record and communicate all issues to medical staff
- Transports patients to test areas as needed upon request of medical staff
- Daily patient assessment and utilizing treatment plans based on needs such as Vital Signs, AM Care, Turning and Positioning, Feedings e.t.c.
Medical Counselor
YAI
New Rochelle, New York
05.2010 - 03.2016
- Assist clients with profound to mild developmental and learning disabilities in managing safe and healthy lifestyles
- Assess and monitor changes in general health, appearance, behavior, patterns and daily activities of clients
- Responsible for monitoring and maintaining a clean, safe and secure environment for clients at all times
- Provide training and assistance to all clients in making healthy dietary choices while following any pre-established order directives given by medical professionals
- Plan and support clients in daily activities which include but not limited to: household chores, recreational, learning and physical fitness activities including money management.
Family Worker
Private Day Care
Bronx, New York
01.2011 - 12.2014
- Management of daily activities of Day care
- Daily administration and monitoring of the safety of children in the Daycare
- Meal preparation and organization of mealtimes and snacks for the Children
- Responsible for keeping hygiene maintenance for the Children
- Organize activities so that children can learn about the world and explore interests
- Schedules and routines development to ensure that Children have enough physical activity, rest, and playtime.
Home Health Aide
Harry Meyering Center
Minnesota, MN
06.2005 - 08.2008
- Responsible for Patient condition monitoring by observing physical and mental condition, intake and output, and exercise
- Patient education in reference to proper use of cane or walker and techniques and equipment for personal hygiene
- Family education on proper techniques and ways to lift, turn and position the patient.
Education
Mankato East High
06.2005
Skills
- EKG Certified June, 2016
- Phlebotomy Certified June, 2016
- CNA May, 2017
- CPR Certified
- Critical thinking proficiency
- Reliable & Professional
- Organized & Detail-Oriented
- Excellent Communication Skills
- Team-Player & Problem Solver
- Compassionate & Dedicated
- Talent Recruitment
- Excellent time Management
- Bilingual: (Creole- English)
- Patient oriented
- Team Building & Training
- Organization & Follow-Through
References
References provided upon request.
Timeline
CNA
Careone Rehab Center
01.2018 - Current
CNA
Elizabeth Seton Pediatric Center
01.2018 - 01.2020
Family Worker
Private Day Care
01.2011 - 12.2014
Medical Counselor
YAI
05.2010 - 03.2016
Home Health Aide
Harry Meyering Center
06.2005 - 08.2008
Mankato East High
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