Fatima Keita

• Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
• Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
• Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
• Conducted or assisted with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.
• Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
• Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
• Monitored staff performance and provided feedback to drive productivity.
• Evaluated employee performance and recommended promotions, transfers and dismissals.
• Trained and mentored new staff on cleaning and safety protocols.
• Maintained required records of work hours, budgets and payrolls.
• Addressed customer feedback and complaints to maximize satisfaction.
• Implemented daily, weekly and monthly cleaning routines for staff to follow.

• Scheduled office meetings and client appointments for staff teams.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Executed record filing system to improve document organization and management.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Taught patients about medications, procedures, and care plan instructions.
• Collected and documented patient medical information such as blood pressure and weight.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Prepared lab specimens for diagnostic evaluation.
• Measured patient pulse oximetry.

. Experience in checking blood pressure, taking vitals, temperature, pulse oximetry, height and weight.