Fatima Lopez
Houston,TX
Summary
Bilingual customer-service professional with experience in hospitality, retail, management, front-desk operations, and healthcare. Experienced in assisting diverse customers and patients, resolving concerns, working in high-volume environments, and maintaining professionalism under pressure. Strong communicator fluent in English and Spanish with CPR certification and Human Trafficking Awareness training. Known for being dependable, attentive to safety, and comfortable working as part of a team. Seeking to bring exceptional customer service, safety awareness, and a welcoming attitude to United Airlines as a Flight Attendant.
Overview
2
2
Languages
1
1
Certification
2027
2027
years of professional experience
Work History
Dental Assistant
Private Practice
Conroe, Texas
01.2026 - Current
- Provide professional, compassionate assistance to patients while creating a welcoming and comfortable environment.
- Communicate clearly with patients and coworkers while maintaining professionalism and confidentiality.
- Follow established safety, sanitation, and infection-control procedures.
- Assist with daily procedures while maintaining strong attention to detail and following established protocols.
- Work closely with dental professionals to maintain an organized and efficient environment.
- Remain calm and attentive when assisting patients who may be nervous, uncomfortable, or in need of additional support.
- Managed various tasks simultaneously to ensure smooth operations. while maintaining quality service and patient care.
Walmart Associate
Walmart
Conroe, Texas
11.2024 - 01.2026
- Provided exceptional customer service in fast-paced, high-volume environment, enhancing customer satisfaction.
- Processed transactions accurately while following company policies and procedures.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked merchandise on the sales floor and the backroom using Walmart stocking procedures.
- Handled returns, exchanges, and customer complaints with professional care.
front desk
Hand And Stone
Conroe, Texas
10.2024 - 03.2025
- Welcomed guests and delivered exceptional service to enhance customer experience.
- Maintained polished, welcoming environment to reinforce the company image.
Shift Manager
Pizza Hut
Conroe, Texas
2021 - 2023
- Handled customer concerns and resolved service issues with professional communication.
- Supervised Pizza Hut restaurant shifts and guided front-of-house and kitchen teams.
- Checked inventory levels and restocked ingredients, supplies, and packaging.
- Enforced food safety, sanitation, and workplace policies throughout each shift.
- Managed daily cash intake by counting out registers and tabulating profits.
- Maintained cleanliness and organization of work area.
Education
High School Diploma -
Caney Creek
Conroe, TX05-2022
Skills
- Infection Control Procedures
- Safety & Emergency Awareness
- Professional communication
- Customer relations
- Team collaboration
- High-pressure environments
- Problem Solving
- English & Spanish Fluency
- Professional Appearance & Demeanor
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- CPR
- Human trafficking
Timeline
Dental Assistant
Private Practice
01.2026 - Current
Walmart Associate
Walmart
11.2024 - 01.2026
front desk
Hand And Stone
10.2024 - 03.2025
Shift Manager
Pizza Hut
2021 - 2023
High School Diploma -
Caney Creek