Fatima Maqavi
Haslet,TEXAS
Summary
Dedicated and hardworking professional well-versed in investigating, reviewing information and confirming details of applicant backgrounds in multiple settings (Immigration, Travel, Banking, Financial Services).
My experience, education and personal interests make me a great fit for the personnel security specialist position.
Overview
11
11
years of professional experience
Work History
Owner
Maqhar Consulting LLC
11.2021 - Current
- Assisted clients in obtaining work permits, green cards, and citizenship through diligent case management.
- Managed over 30 customer calls per day and successfully resolved over 50 cases since company establishment.
- Collaborated with clients to gather necessary documentation, expediting the application process and increasing approval rates.
- I have created a tracking system showing the status of investigation/adjudication cases and have followed up with investigative agencies and other staff member to check progress and adjust timetables as needed.
- Educated clients on destination-specific considerations such as customs regulations, visa requirements, local attractions, or cultural norms to enhance their overall experience abroad.
- I have experience conducting investigations of crimes, public safety incidents, and other common law enforcement records of individuals seeking travel to the USA and abroad.
- Conducted investigations, interviewed personnel, and provided findings in a written reports and briefings.
- I have conveyed detailed information about policies and regulations and rendered necessary assistance to clients.
Banker
Wells Fargo
02.2015 - 08.2017
- Managed complex credit applications; negotiated terms and conditions which resulted in increased loan approvals for qualified borrowers.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Maintained a comprehensive knowledge of current industry trends and regulatory changes to provide expert guidance for clients.
- Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
- I have provided routine and basic administrative information to internal or external customers using previously developed responses and information.
- I have reviewed documents for completeness and to ensure that all signatures, dates, and attachments are present.
- I have dealt with customers internal to the company/agency on complex issues, providing resolution to difficult problems resulting in high customer satisfaction.
Administrative Assistant
DiDomenico Financial Services
01.2014 - 02.2015
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- I have followed procedures outlined by senior specialists to research appropriate regulations, policies, and guidelines in order to formulate advice for supervisors and/or employees on personnel security programs.
- Used word processing software, powerpoint, complex spreadsheets, and databases to consolidate and communication information to internal and external customers.
Mobile Sales Consultant
Best Buy (Store #457)
03.2013 - 12.2013
- Assisted customers with mobile phone activation, setup, accessories and protection plans
- Actively took part in store promotions, customer sales and teambuilding activities
- Handled customer transactions at register
- Knowledgeable about customer contracts, warranties and variety of consumer packages
- Made customers feel welcome & actively engaged with clientele to find ways to give customer the complete solution.
- I have provided information regarding standard practices and procedures as outlined in an organizations reference material regarding administrative matters.
Education
Associate of Arts - Teaching; Grades 4-12 & Special Education
Tarrant County College District
Fort Worth, TX05.2024
Bachelor of Arts Mass Communication And Journalism -
Osmania University
05.2011
Skills
- Interview techniques
- Sensitive information handling
- Workflow Planning / Prioritizing
- Employee file management
- Compliance
- Research proficiency
- Identity Verification
- Tri-Lingual (English, Hindi, Urdu)
- Legal knowledge
Accomplishments
- Director of marketing for 'Awareness Campaign for Energy Conservation' at school campus
- First prize for 'Ad-Mad & Tag' product competition for Hyderabad marketing students
- Studied elocution and participated in numerous formal debates about global/cultural topics
- Graduated Division I from college (Top 25%)
- Currently pursuing a degree in Teaching and am on the dean's list (GPA: 3.8) at Tarrant County College
Languages
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Owner
Maqhar Consulting LLC
11.2021 - Current
Banker
Wells Fargo
02.2015 - 08.2017
Administrative Assistant
DiDomenico Financial Services
01.2014 - 02.2015
Mobile Sales Consultant
Best Buy (Store #457)
03.2013 - 12.2013
Associate of Arts - Teaching; Grades 4-12 & Special Education
Tarrant County College District
Bachelor of Arts Mass Communication And Journalism -
Osmania University
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