Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Fatima Martinez

Antioch,CA

Summary

Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Externship

Tassajara Critical Care
12.2024 - 01.2025
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Created and prepared patient charts accurately for clinics and medical professionals.

Chiropractic Assistant

Align & Balance Chiropractic
04.2025 - Current
  • Answered phones to respond to customer questions, provide information and schedule appointments.
  • Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
  • Input patient data into computer system and checked information for accuracy.
  • Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
  • Performed electric muscle stimulation and mechanical traction.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Medical Assistant

Tassajara Critical Care
05.2025 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Conducted preliminary patient evaluations measuring weight, temperature, blood pressure and measured pulse oximetry .
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.

Sales Associate

Old Navy
11.2024 - 01.2025
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Lowes Home Improvement Stores
07.2023 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Prospects High School
Antioch, CA
06-2021

Medical Assistant Certification -

Unitek College
Concord, CA
12-2024

Skills

  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Direct patient care
  • Clinical documentation
  • Medical billing and coding
  • Insurance authorizations
  • Fluent in Spanish
  • Phlebotomy
  • CPR
  • EKG

Certification

CMA

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Tassajara Critical Care
05.2025 - Current

Chiropractic Assistant

Align & Balance Chiropractic
04.2025 - Current

Externship

Tassajara Critical Care
12.2024 - 01.2025

Sales Associate

Old Navy
11.2024 - 01.2025

Sales Associate

Lowes Home Improvement Stores
07.2023 - 07.2024

High School Diploma -

Prospects High School

Medical Assistant Certification -

Unitek College

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