Summary
Overview
Work History
Education
Skills
Timeline
Career Break Because of Move between Countries
Generic

Fatima Minhaj

Summary

Detail-oriented Operations Specialist with over 5 years of experience in administration, human resources, support, and operations. Proven track record of enhancing operational efficiency through streamlining workflows and implementing technology for continuous process improvement. Committed to fostering team collaboration and meeting dynamic business needs with exceptional communication and organizational skills.

Overview

21
21
years of professional experience

Work History

Executive Assistant to CEO/Office Manager

Dhanani Private Equity Group
04.2024 - 07.2025
  • Handled confidential and sensitive information with discretion and tact.
  • Organized and coordinated conferences and monthly meetings.
  • Facilitated training and onboarding for incoming office staff.
  • Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
  • Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
  • Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Assisted in the development of company policies and procedures, contributing to a more organized work environment.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.

Administrative Assistant

Knowledge Beginnings
11.2022 - 05.2024


  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Maintained inventory of office supplies and placed orders.
  • Conducted research for project proposals, compiling information that supported winning bids.
  • Managed filing system, entered data and completed other clerical tasks.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Senior Coordinator

SBE Canada
09.2015 - 11.2016

Maintaining records of all incoming and outgoing devices.

  • Collaborated closely with executive leadership to develop strategic plans that aligned with the organization''s goals and objectives.
  • Streamlined project management processes by implementing new organizational tools and techniques.
  • Gathered and organized materials to support operations.
  • Entered data, generated reports, and produced tracking documents.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Supporting Management
  • Formulating reports
  • Quality assurance
  • Order Management
  • Documentation and reporting
  • Inventory Management
  • Record Keeping
  • Quality check of apple devices.
  • Performing Apple mobile devices exchange process in Artemis.
  • Zoning and De-Zoning mobile devices in Artemis.
  • De-Zoning FMI locked devices in Artemis.
  • Aiding stock counting processes using Portal.
  • Helping with day-to-day device shipments.

Human Resources Generalist

Amazon Fulfillment Center
10.2014 - 01.2015
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.

Budget and Process Executive-CMO Office

Telenor Pakistan
02.2005 - 06.2007
  • Collaborated closely with other departments for achieving operational excellence across the organization.
  • Improved process efficiency by analyzing, identifying bottlenecks, and implementing corrective actions.
  • Managed cross-functional teams in order to achieve project goals within deadlines.
  • Identified areas for cost reduction through careful analysis of existing processes, leading to substantial savings without compromising on quality or efficiency.
  • Championed best practices in process management throughout the organization, resulting in increased collaboration among departments and better overall outcomes.
  • Prepared accurate documents for customer and business needs using ERP Financials.
  • Streamlined communication between departments, resulting in improved project coordination and execution.
  • Organized and updated databases, records and other information resources.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Created reports, presentations and other materials for executive staff.

HR Executive

Pi-Sigma Group
09.2004 - 02.2005
  • Stimulated employee engagement, loyalty, and commitment to values and culture of company.
  • Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
  • Streamlined HR processes by implementing efficient workflows and reducing paperwork.
  • Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.
  • Facilitated open communication channels between employees and management to promote a positive workplace culture.
  • Developed comprehensive onboarding programs to ensure new employees'' smooth transition into the organization.
  • Improved workforce diversity with targeted recruitment initiatives for underrepresented groups.
  • Collaborated with department heads to develop strategic staffing plans that meet organizational needs both short-term and longterm.
  • Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
  • Educated employees on company policy and kept employee handbook current.

Education

Diploma - Digital Marketing

Kaplan Institute for Higher Studies

Bachelor Of Science - undefined

Punjab University

Skills

  • Microsoft Office Suite
  • ERP Financials
  • Zoom-Teams
  • Docu Sign
  • Co-Pilot
  • Appfolio
  • Chat GPT
  • Quickbooks

Timeline

Executive Assistant to CEO/Office Manager

Dhanani Private Equity Group
04.2024 - 07.2025

Administrative Assistant

Knowledge Beginnings
11.2022 - 05.2024

Senior Coordinator

SBE Canada
09.2015 - 11.2016

Human Resources Generalist

Amazon Fulfillment Center
10.2014 - 01.2015

Budget and Process Executive-CMO Office

Telenor Pakistan
02.2005 - 06.2007

HR Executive

Pi-Sigma Group
09.2004 - 02.2005

Bachelor Of Science - undefined

Punjab University

Diploma - Digital Marketing

Kaplan Institute for Higher Studies

Career Break Because of Move between Countries

2007-2014

2017-2022

Fatima Minhaj