Fatima Naseeb
Austin,TX
Summary
Hello, my name is Fatima. Please feel free to connect! I have experience managing teams of all sizes in a variety of environments, making me a skilled team leader. I received my Certificate of Faculty of Arts and Certificate of Computer Science from Lahore College in Lahore, Pakistan. Currently, I work as a National Sales Support Representative at Paychex. In this role, my responsibilities include providing customer service and maintaining accurate records of sales activities. Previously, I worked as a Relationship Banker at Comerica Bank where I assisted customers in opening and managing their bank accounts and finances. I also offered financial advice and solutions to clients. I am committed to constantly building and improving my skills to further my career.
Overview
12
12
years of professional experience
Work History
Event Coordinator
Fun Asia
01.2024 - Current
- I m planning, coordinating, and executing events, including managing budgets, negotiating with vendors, and ensuring successful manage 500+ people
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Relationship Banker
COMERICA BANK
09.2021 - 12.2025
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
National Sales Support Representative
Paychex Inc
01.2020 - 08.2025
- Handled 30+ incoming and outgoing calls with customers to assist with a variety of needs
- Analyzed data on monthly sales performance, identifying areas for improvement and recommending solutions accordingly.
- Enhanced customer satisfaction by providing exceptional support and addressing concerns promptly.
- Managed a high volume of daily sales-related tasks, maintaining an organized workflow while prioritizing urgent matters.
Area Sales Manager
METRO PCS
07.2013 - 09.2018
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
Education
Associate of Faculty of Arts and Computer Science -
LAHORE COLLEGE
Skills
- Microsoft Suite
- Google Suite
- Internal CRM systems
- Guest management
- Ticketing management
- Customer service
- Active listening
- Data entry
- Customer support
- Customer satisfaction
- Team leadership
- Time management
- Decision-making
Websites, Portfolios, Profiles
www.linkedin.com/in/fatima-naseeb
Languages
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
English
Native or Bilingual
Arabic
Limited Working
Timeline
Event Coordinator
Fun Asia
01.2024 - Current
Relationship Banker
COMERICA BANK
09.2021 - 12.2025
National Sales Support Representative
Paychex Inc
01.2020 - 08.2025
Area Sales Manager
METRO PCS
07.2013 - 09.2018
Associate of Faculty of Arts and Computer Science -
LAHORE COLLEGE
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