Fatima Pacheco
Oxnard
Summary
I would like to obtain an opportunity where I can put to use the skills and abilities I have accumulated over my life’s work experiences. I hope to come aboard a company where I can contribute to its progress and success. I come equipped and Highly-motivated employee with desire to take on new challenges.
Overview
6
6
years of professional experience
Work History
Receiving Clerk
Sanisure
09.2024 - Current
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Regularly reviewed invoices and double-checked orders.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
- Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
- Facilitated effective communication between warehouse staff through regular team meetings focused on addressing potential challenges or areas for improvement in the receiving process.
Call Center Representative
211 Call Crisis
Oxnard, CA
11.2023 - 04.2025
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Administrative Assistant
Partners Personnel
Oxnard, CA
10.2019 - 04.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
Rio Mesa
OxnardSkills
- Shipping and receiving
- Warehouse organization
- Invoice verification
- Material handling
- Logistics support
- Vendor communication
- Inventory software
- Punctual and reliable
- Data entry
- Call center
- Phone etiquette
- Outlook
- Excel
- Bilingual English and spanish
Timeline
Receiving Clerk
Sanisure
09.2024 - Current
Call Center Representative
211 Call Crisis
11.2023 - 04.2025
Administrative Assistant
Partners Personnel
10.2019 - 04.2024
Rio Mesa