Summary
Overview
Work History
Education
Skills
Timeline
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Fatima Pacheco

Oxnard

Summary

I would like to obtain an opportunity where I can put to use the skills and abilities I have accumulated over my life’s work experiences. I hope to come aboard a company where I can contribute to its progress and success. I come equipped and Highly-motivated employee with desire to take on new challenges.

Overview

6
6
years of professional experience

Work History

Receiving Clerk

Sanisure
09.2024 - Current
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Regularly reviewed invoices and double-checked orders.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
  • Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
  • Assisted in inventory control efforts by participating in routine cycle counts, ensuring accurate stock levels at all times.
  • Facilitated effective communication between warehouse staff through regular team meetings focused on addressing potential challenges or areas for improvement in the receiving process.

Call Center Representative

211 Call Crisis
11.2023 - 04.2025
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Administrative Assistant

Partners Personnel
10.2019 - 04.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

Education

Rio Mesa
Oxnard

Skills

  • Shipping and receiving
  • Warehouse organization
  • Invoice verification
  • Material handling
  • Logistics support
  • Vendor communication
  • Inventory software
  • Punctual and reliable
  • Data entry
  • Call center
  • Phone etiquette
  • Outlook
  • Excel
  • Bilingual English and spanish

Timeline

Receiving Clerk

Sanisure
09.2024 - Current

Call Center Representative

211 Call Crisis
11.2023 - 04.2025

Administrative Assistant

Partners Personnel
10.2019 - 04.2024

Rio Mesa

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Fatima Pacheco