Fatima Peña Solis
Waco
Summary
Professional in office management, bringing valuable administrative experience to support organizational goals. Adept at streamlining office procedures and ensuring effective communication across departments. Known for strong teamwork capabilities and adaptability in dynamic settings, with a focus on organizational and clerical skills.
Overview
10
10
years of professional experience
Work History
Student Assistant
Texas Tech University
08.2024 - 01.2025
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
- Provided exceptional support during peak registration periods, ensuring students had access to required information and resources.
Assistant Preschool Teacher
Waco Montessori School
08.2022 - 07.2024
- Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
- Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
- Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
- Supported lead teacher in conducting assessments to measure student progress and identify areas requiring additional focus.
- Enhanced student engagement by incorporating interactive activities and hands-on learning experiences.
- Maintained a clean, safe, and organized classroom space conducive to learning and creativity.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Aide-Paraprofessional - Supplemental Instruction Teacher
Waco ISD
08.2021 - 04.2022
- Worked with individuals and groups of students to provide targeted instruction strategies to close learning gaps for students performing multiple years below grade level.
- Planned and use appropriate instructional and learning strategies, activities, materials, and equipment that reflect an understanding of the learning styles and needs of the students assigned.
- Employed organizational, communication, and interpersonal skills.
- Collaborated with teachers and administration to instruct students and manage their behavior.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Instructional Aide
Waco ISD
08.2015 - 05.2021
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
- Prepared supplementary materials for diverse learners, helping accommodate varying learning styles and abilities within the classroom.
- Assisted in monitoring student progress, providing feedback to teachers for assessment and improvement strategies.
- Supported student learning objectives through personalized and small group assistance.
- Promoted a culture of inclusivity within the classroom, ensuring all students felt supported and valued during instruction.
- Employed learning and differentiation strategies to aid student comprehension.
- Lead focus groups in math and reading.
- Provided ESL bilingual support.
- Assisted new teachers with instruction and behavior strategies from successful mentor teachers.
- Work with the team of teachers and other aides providing student and teacher support, resources, and time, even outside school hours, to accomplish team goals.
- Perform the role of substitute classroom teacher if no other can be obtained.
Office Clerk
Waco ISD
10.2014 - 06.2015
- Provided customer service to parents and staff in a high-paced multi-tasking environment.
- Worked with software applications (database, spreadsheet, email, phone system).
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Managed large amounts of incoming phone calls.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
- Handled parents’ complaints.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Associate of Arts - General Academics
McLennan Community College
Waco, TX12-2023
Bachelor of Arts - Public Relations
Francisco Gavidia University
El Salvador, C.A.05-2009
Skills
- Bilingual and biliterate in Spanish and English
- Lesson planning
- Data entry
- Maintaining records
- Data management
- Team collaboration
- Administrative support
- Telephone reception
- Word processing
- Parent-teacher communication
- Play-based instruction
- Child development
- Office administration
Languages
Spanish
Native or Bilingual
Timeline
Student Assistant
Texas Tech University
08.2024 - 01.2025
Assistant Preschool Teacher
Waco Montessori School
08.2022 - 07.2024
Aide-Paraprofessional - Supplemental Instruction Teacher
Waco ISD
08.2021 - 04.2022
Instructional Aide
Waco ISD
08.2015 - 05.2021
Office Clerk
Waco ISD
10.2014 - 06.2015
Associate of Arts - General Academics
McLennan Community College
Bachelor of Arts - Public Relations
Francisco Gavidia University
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