Fatima Rhanoui
Summary
15+ years of experience in Account payables, with a professionalism in Business Services, I have the experience and skills to ensure the operations are effective, efficient, timely, and valuable for internal and external clients. I know how to interface with internal and external customers and leadership to understand needs and gain insight on Business Service performance. As a member of the Employee Payables Team, I perform supervisory, analytical, auditing and development responsibilities including Policy Enforcement, Transaction Approval, Team Supervision, Training, Reporting, Vendor Liaison, System Administration, Dispute Resolution, and Audit Support.
Overview
18
18
years of professional experience
Work History
Employee Payables Supervisor, Associate
Booz Allen Hamilton, BAH
11.2019 - Current
- Oversee the Employee Payables Travel and Expense Online
- Ensure compliance policies as established by management. including daily oversight and corrective actions
- Oversee the review and approval process for daily travel and expense (T&E) transactions, ensuring all transactions are in accordance with policy
- Supervise daily activities of the T&E team, including workload management, performance review, and problem-solving
- Conduct routine training sessions to ensure the team is up-to-date with all T&E policies and procedures
- Manage reimbursement payments in Costpoint for deferred items
. - Create and maintain regular reports on T&E transactions, presenting to management as required
- Handle day-to-day management of the T&E system, assisting team members with any system issues they encounter
- Handle any immediate disputes or issues regarding T&E transactions, liaising with management when necessary
- Support internal and external audits by providing necessary data and answering queries related to T&E
- Approve EOL( Expense Online) access requests
- Complete bank reconciliations
- Coordinate team meetings to review new policies and ensure policy compliance
- Support and ensure timely completion of Internal audit requests
- Drive process improvements to enhance the expense report process
- Implement effective expense report workflow changes using the Oversight tool
- Collaborate with the leadership to update Travel and Expense policy collaterals
- Ensure day-to-day tasks are performed promptly and align with monthly goals per the One AP roadmap
- Coordinate with the leadership to improve and document the TDY policy and address policy gaps
- Trained and supported new hires to educate on process flow and interdepartmental procedures.
- Oversaw Fiscal Year accounting close process for timely and accurate reporting of financial information.
- Researched all invoices that were past due and not paid to employees
- Processed all employees invoices promptly in accordance with company policy.
- Serve as the Ivalua Next Gen and upgrade Functional AP lead
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Develop and manage travel and expense policies, ensuring they are compliant with BAH regulations and government requirements
- Oversee the approval process of submitted expenses. Ensure timely and accurate processing of T&E reimbursements to employees
- Update procedures and controls to prevent fraud and misuse.
- Develop and implement training programs for employees to understand expense policies and reimbursement procedures.
- Prepare regular reports for senior management detailing the status of T&E, issues, and recommendations for improvements.
- Assist in the budgeting process by providing data and projections related to T&E reimbursement costs
- Advise on the management and optimization of T&E Technologies
- Act as a point of contact for complex issues or disputes
- Take appropriate action on policy violations and ensure all employees are treated fairly and consistently
Employee Payables Auditor- Senior Consultant
Booz Allen Hamilton, BAH
11.2013 - 11.2019
- Performed specialized audits for various & complex expense reports flagged by the AP tools including reports over $5,000, or executive perquisites
- Responded to expense related inquiries escalated from the help desk
- Performed daily operations for systems such as EOL and Ivalua, including review of statuses, dealing with integration errors, queue distribution, and granting access requests
- Audited and reviewed of cash advance requests and clearing, as well as managing ACH returns and void reissues
- Produced audit documentation
- Monitored reports and undertake necessary actions in response to identified findings including outstanding checks and bank reconciliation
- Analyzed data generated from audits to identify patterns, potential issues, and areas for process improvement
- Participate in projects to improve efficiency and effectiveness of T&E systems
Employee Payables Auditor, Consultant
Booz Allen Hamilton, BAH
03.2006 - 11.2013
- Audited Domestic/ International expenses reports using Concur tool
- Analyzed and resolved flagged items identified by the Concur tool during audits
- Performed administrative, analytical, processing and auditing responsibilities, including Expense Reports, Adjustment Vouchers, Employee Training and Support, Specialized Reporting, Travel Advances and Management, Compliance and Policy Enforcement, Communication and Documentation.
- Processed candidate reimbursements
- Ensured quality work products and deadline progression.
- Provided outstanding Customer service and established key vendor relationships.
- Engaged in data entry, credit card statement reconciliation, administrative tasks, and answered an average of 70 email inquiries and 20 calls on a daily basis
- Developed, implemented and maintained new A/P systems, procedures, internal controls and policies to ensure corporate compliance
- Researched and solved employee issues, correcting invoicing problems previously missed.
- Demonstrated the ability to quickly master new systems, processes and workflows.
Education
MBA - Finance
Strayer University, Virginia
Alexandria, VA12.2010
Bachelor of Management Technology - Business Administration And Management
University of Wisconsin - La Crosse
La Crosse, WI12.2005
Bachelor of Civil Engineering - Civil Engineering
Faculty of Sciences And Techniques of Tangier
Morocco06.2002
Skills
- Teamwork
- Communication
- Job Assignments
- Leadership
- Mentoring
- Plan Projects
- Scheduling and Coordinating
- Government Policy
- Business Process
- Team Assignments
- Policy Enforcement
- Training and Development
- Processes and Procedures
- Complex Problem-Solving
- Strategic Planning
- Supervising Employees
- Priority Management
- Business Administration
Technical Skills
Ivalua, Costpoint, Travel and Expense Online, Oversight
Languages
Arabic
Native or Bilingual
French
Limited Working
Timeline
Employee Payables Supervisor, Associate
Booz Allen Hamilton, BAH
11.2019 - Current
Employee Payables Auditor- Senior Consultant
Booz Allen Hamilton, BAH
11.2013 - 11.2019
Employee Payables Auditor, Consultant
Booz Allen Hamilton, BAH
03.2006 - 11.2013
MBA - Finance
Strayer University, Virginia
Bachelor of Management Technology - Business Administration And Management
University of Wisconsin - La Crosse
Bachelor of Civil Engineering - Civil Engineering
Faculty of Sciences And Techniques of Tangier
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