Fatima Seck
Pebble Beach,CA
Overview
5
5
years of professional experience
Work History
Receptionist
Cypress Inn
08.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Resolved customer problems and complaints.
Sales Associate, Stocker, Inventory Clerk
Wharf General Store
05.2020 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Operated range of heavy equipment on regular basis with advanced skill.
Facility Attendant
Monterey Sports Center
07.2021 - 06.2022
- Collaborated with team members for optimal staff scheduling and coverage during peak hours.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Implemented preventive maintenance on machines and equipment to optimize safety and operational quality.
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
- Participated in routine safety audits conducted within the facility, identifying potential hazards related to cleanliness or maintenance.
- Reduced downtime for machinery by performing regular maintenance checks and proactive cleaning tasks.
- Enhanced equipment cleanliness by implementing a thorough and consistent cleaning schedule.
Camp Counselor,
Monterey Sports Center
05.2022 - 05.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Assisted with maintenance and upkeep of campgrounds to promote clean environment.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Facilitated team-building exercises that encouraged collaboration among peers while improving interpersonal skills among participants.
Education
High School Diploma -
Monterey High School
Monterey, CA06.2023
Associate of Applied Science - Digital Marketing/Media
Monterey Peninsula College
Monterey, CA12-2025
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Maintenance
- Cleaning techniques
- Safety protocols adherence
- Heavy lifting experience
- Cash handling
- Child supervision
Languages
Wolof
Full Professional
Timeline
Receptionist
Cypress Inn
08.2023 - Current
Camp Counselor,
Monterey Sports Center
05.2022 - 05.2024
Facility Attendant
Monterey Sports Center
07.2021 - 06.2022
Sales Associate, Stocker, Inventory Clerk
Wharf General Store
05.2020 - 10.2023
High School Diploma -
Monterey High School
Associate of Applied Science - Digital Marketing/Media
Monterey Peninsula College