Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Fatima SECK

West Haven,CT

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Care Coordinator - Remot

Quality Homemakers
West Haven , CT
09.2022 - 09.2023
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided safe mobility support to over 100 patients to help move around personal and public spaces.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Teller

Wells Fargo
New Haven, CT
02.2018 - 07.2022
  • Referred customers to other banking departments for specialized services.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Established rapport with new clients to increase satisfaction and loyalty
  • Maintained friendly and professional customer interactions
  • Counted, verified and handled bank deposits and armored car transactions

Store Manager

Dunkin Donuts
West Haven, CT
08.2012 - 12.2017
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Maximized sales by 100% and minimized shrinkage through excellent customer service and adherence to standard practices
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits

Receptionist

New York Stone
West Haven, CT
05.2009 - 08.2012
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Corresponded with over 200 clients through email, telephone, or postal mail.
  • Scheduled office meetings and client appointments for staff teams.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

LPN - Nursing

Stone Academy
West Haven, CT
05.2023

High School Diploma -

West Haven High School
West Haven, CT
05.2016

Skills

  • Strong Sense of Banking Ethics
  • Sales Expertise
  • Cash Handling Expertise
  • Good communication skills
  • Telephone etiquette
  • Quality assurance

Certification

Phlebotomist

CPR

Languages

Wolof
Native or Bilingual
French
Limited Working

Timeline

Care Coordinator - Remot

Quality Homemakers
09.2022 - 09.2023

Teller

Wells Fargo
02.2018 - 07.2022

Store Manager

Dunkin Donuts
08.2012 - 12.2017

Receptionist

New York Stone
05.2009 - 08.2012

LPN - Nursing

Stone Academy

High School Diploma -

West Haven High School

Similar Profiles

CREATE PROFILE
Fatima SECK