Fatima Shamselden

• Provided exceptional customer service in fast-paced dining environment.
• Managed multiple tables efficiently, ensuring timely order delivery.
• Collaborated with kitchen staff to accommodate special dietary requests.
• Trained new waitstaff on menu offerings and operational procedures.
• Assisted in inventory management by tracking supplies and restocking as needed.
• Resolved customer complaints promptly to maintain satisfaction and loyalty.
• Implemented suggestive selling techniques to enhance guest experience and increase sales.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.

Associate in Engineering student with a 3.8 GPA, expected to graduate in Spring 2027. Relevant coursework includes Engineering Graphics, Calculus I–III, and Physics I–II. Developed technical and problem-solving skills through engineering coursework and hands-on projects