Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fatima Snelling

Memphis,TN

Summary

Dynamic District Manager with a proven track record at Arby's, excelling in strategic planning and financial analysis. Expert in optimizing profitability and enhancing team performance through effective leadership and recruitment strategies. Successfully increased sales while fostering a culture of excellence and compliance across multiple locations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

District Manager

Arbys Resturant
Memphis, Tennessee
05.2022 - Current
  • Managed all personnel matters, including recruitment, hiring, and performance evaluations.
  • Developed strategic plans that effectively increased sales and reduced costs.
  • Analyzed financial data to identify growth opportunities across district stores.
  • Communicated corporate policy updates to employees at store level regularly.
  • Coached teams to achieve revenue goals consistently while motivating top talent.
  • Negotiated favorable contracts with suppliers to enhance profit margins.
  • Facilitated meetings to communicate goals and share best practices among units.
  • Reviewed employee performance and provided feedback to drive improvement.

Certified Training Manager

Wendys Restaurant
Memphis, Tennessee
03.2017 - 04.2022
  • Formulated corporate policies for education and training to enhance operational effectiveness.
  • Assessed training needs to identify skill and knowledge gaps.
  • Created and executed training programs aligned with organizational objectives.
  • Delivered technical instruction through lectures, demonstrations, and hands-on exercises.
  • Facilitated knowledge transfer via individual coaching and mentoring sessions.
  • Ensured compliance with laws and regulations regarding training procedures.
  • Oversaw staff adherence in customer service, food handling, and safety practices.
  • Monitored financial performance to support budget preparation for training initiatives.

Certified Training Manager

Arbys Resturant Group
Memphis, TN
03.2010 - 03.2017
  • Conducted training needs assessments to identify gaps and create effective learning solutions.
  • Evaluated staff performance with assessments and delivered constructive feedback.
  • Monitored compliance with health and safety regulations during training activities.
  • Offered ongoing coaching from hiring to full-time employment transition.
  • Maintained precise records of training sessions, including attendance and evaluations.
  • Tracked employee progress throughout the training process.
  • Ensured cleanliness and organization of food products to maintain quality standards.
  • Directed food preparation and presentation in line with quality benchmarks.

Education

Bachelor of Science - Computer And Information Sciences

Knoxville College
Knoxville, TN
05-1994

Skills

  • Strategic planning
  • Financial analysis
  • Performance evaluation
  • Contract negotiation
  • Recruitment strategy
  • Customer relationship management
  • Leadership
  • Profitability optimization
  • Multi-unit management
  • Human resource management
  • Goal setting and metrics

Certification

  • Servsafe Proctor
  • Training Background

Timeline

District Manager

Arbys Resturant
05.2022 - Current

Certified Training Manager

Wendys Restaurant
03.2017 - 04.2022

Certified Training Manager

Arbys Resturant Group
03.2010 - 03.2017

Bachelor of Science - Computer And Information Sciences

Knoxville College

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