Fatima Tuddles
Farmington Hills,MI
Summary
Results-driven administrative professional with over 10 years of experience providing high-level executive support and optimizing office operations. Skilled in streamlining processes, managing complex schedules, and enhancing customer service. Proven ability to lead teams, handle multiple priorities, and implement operational strategies that improve efficiency. Adept in business writing, project management, and leveraging technology to support organizational goals. Seeking to contribute my expertise in a dynamic environment focused on growth and operational excellence.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
The Law Office Of Daniel Reid Esq.
Detroit, MI
04.2024 - 07.2025
- Provided frontline customer service and administrative support, interacting with clients, attorneys, and staff both inperson and through phone and email communications.
- Managed daily office operations, including answering phones, directing inquiries, and maintaining client appointment schedules.
- Assisted with document preparation, filing, and organizing legal materials, ensuring accurate and timely processing of sensitive information.
- Supported legal staff with clerical duties such as generating reports, maintaining inventory of office supplies, and updating documents.
- Assisted in processing caserelated data, client records, and generating detailed reports for legal staff.
- Helped maintain a secure and organized office environment by handling office opening and closing procedures as needed.
- Adjusted work schedule and provided additional administrative assistance to meet office demands.
- Utilized Clio legal practice management software for case management, scheduling, and client documentation, and the Michigan e-Filing System for filing motions and obtaining discovery.
Director Of Operations
T’s Construction
Ann Arbor, MI
01.2019 - 10.2024
- Lead the development and execution of operational strategies to achieve company goals and drive efficiency.
- Align operational activities with longterm business objectives through close collaboration with senior leadership.
- Direct daytoday operations, ensuring all construction projects are completed on time, within scope, and on budget.
- Manage project coordination, including resource allocation, procurement, and supply chain management, to ensure smooth execution.
- Ensure full compliance with industry regulations, building codes, and safety standards across all job sites.
- Implement and maintain safety protocols, conducting regular audits and risk assessments to optimize operational safety.
- Drive recruitment, training, and development initiatives to build a highperforming operations team.
- Act as the primary decisionmaker for client relations, ensuring operational activities align with client expectations.
- Maintain and nurture key relationships with contractors, vendors, and regulatory agencies to support operational success.
- Regularly review financial reports, implementing costsaving measures and optimizing resource utilization to boost profitability.
- Lead the adoption of new technologies and methodologies to streamline project management, scheduling, and communication.
- Continuously evaluate operational processes, identifying opportunities for improvement and innovation to maintain a competitive edge.
Office Professional
Wayne State University – Schoolcraft Center (UCSC)
Livonia, MI
01.2024 - 04.2024
- Delivered frontline customer service inperson, via phone, and through email, supporting students, faculty, staff, and visitors.
- Assisted with inquiries about academic programs, student services, and advising at the satellite center.
- Provided clerical support including phone reception, email responses, and walkin inquiries.
- Troubleshot computer and classroom technology issues, ensuring smooth operation for faculty and classroom setups.
- Managed inventory, generated reports, and processed enrollment data and other documents.
- Assisted in maintaining the secure environment by opening and closing the facility as needed.
- Adjusted work schedule to meet the satellite center’s operational needs.
Administrative Assistant
Wayne County Staffing
Detroit, MI
08.2019 - 10.2023
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Managed office supplies inventory and placed orders when necessary.
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint.
- Maintained database of client contact information with accuracy and attention to detail.
- Maintained calendars and schedules to set appointments.
Home Health Aide
Washtenenaw County Department Of Human Services
Ypsilanti, MI
01.2010 - 04.2020
- Assisted with activities of daily living including bathing, grooming, feeding, toileting and transferring of clients.
- Offered companionship and emotional support to clients while assisting with daily tasks.
- Prepared beds and changed linens, maximizing patient comfort.
- Assisted patients with bathing and grooming to encourage personal hygiene.
- Transported patients to bathroom and provided incontinent care.
- Maintained confidentiality regarding patient information at all times in accordance with HIPAA regulations.
- Utilized excellent time management skills to ensure that all assigned duties were completed within the specified timeframe.
- Responded to client requests in a timely and compassionate manner.
- Documented patient care activities using Epic software, ensuring accurate and up-to-date electronic health records.
Education
Bachelor Degree - Fine Arts
Wayne State University
Detroit, MI05.2025
Associate - General Studies
Oakland Community College
Farmington Hills, MI12.2021
Skills
- Business Writing
- Records Management
- Customer Service
- Office Management
- Calendar Management
- Project Management
- Operational Leadership
- Team Leadership & Development
- Compliance & Safety Management
- Budget Management
- Technology & Innovation
- Time Management
- Communication Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data Entry and Reporting
- Problem Solving
References
- Wayne County Prosecutor, Opolla Brown Esq., (313) 333-5638
- Washtenaw County Health and Human Services Supervisor, Ms. Moore, (734) 481-2000
- Schoolcraft College Extension Program Coord III, Gail Stanford, (313) 515-0569
- Criminal Defense Attorney, Daniel Reid Esq., (313) 377-0083
- Assistant to the Dean Wayne State University, Isreal Sexton, (313) 572-4462
Timeline
Administrative Assistant
The Law Office Of Daniel Reid Esq.
04.2024 - 07.2025
Office Professional
Wayne State University – Schoolcraft Center (UCSC)
01.2024 - 04.2024
Administrative Assistant
Wayne County Staffing
08.2019 - 10.2023
Director Of Operations
T’s Construction
01.2019 - 10.2024
Home Health Aide
Washtenenaw County Department Of Human Services
01.2010 - 04.2020
Bachelor Degree - Fine Arts
Wayne State University
Associate - General Studies
Oakland Community College
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