Fatima Alexa Ruvalcaba Gonzalez
Greenfield,CA
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
2
2
years of professional experience
Work History
Service Advisor
Euro Automotive LLC
07.2023 - 04.2024
- Developed estimates by costing materials, supplies, and labor.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
Server Cashier
Town Burger
06.2022 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
Salinas Community School
Salinas, CA11.2023
Skills
- Customer Service
- Computer Skills
- Multitasking and Organization
- Bilingual (Spanish: Fluent)
- Merchandise Orders and Exchanges
- Store maintenance
- Understanding Customer Needs
- Teamwork and Collaboration
- Listening Skills
- Strategic planning
- Professional telephone demeanor
Timeline
Service Advisor
Euro Automotive LLC
07.2023 - 04.2024
Server Cashier
Town Burger
06.2022 - 10.2022
High School Diploma -
Salinas Community School
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