FATIMA DE LA C SANCHEZ ALMEIDA
COLUMBUS,OH
Summary
I am a person who strives at all times to guarantee customer satisfaction. I have extensive professional experience and solid knowledge of the sector. I have the ability to work both in a team and independently, according to needs. I am looking for the opportunity to prove my worth in a future company.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
General manager
Drogueria Star Seguro c,a.
Venezuela, San Cristobal
02.2020 - 08.2022
- Negotiation and establishment of commercial and strategic alliances.
- Design and execution of business improvement and growth plans.
- Control and supervision of all activities and actions of the center.
- Definition, allocation and management of the budget for each department.
- Implementation of marketing and promotion strategies of the company.
- Preparation of budgets and management and control of expenses.
- Development and maintenance of relationships with clients and key partners.
- Customer service and attention.
- Coordination and planning of meetings.
- Carrying out administrative tasks.
- Documentation and file management.
Sales Promoter
Drogueria Mundo Salud C.a
Venezuela, San Cristobal
09.2012 - 09.2020
- Loyalty of existing customers through excellent attention and service.
- Management of complaints and resolution of customer problems.
- Compliance with the monthly sales target assigned by the company.
- Definition of the goals to achieve with each client and project.
- Processing orders and managing deliveries to customers.
- Carrying out commercial visits to clients and partners.
- Scheduling visits to clients to carry out product and service promotions.
- Preparation and monitoring of quotes and commercial proposals.
- Customer service and information about the products sold.
- Attracting new clients to expand the portfolio.
- Negotiation of prices, payment conditions and delivery times with clients.
- Maintaining order and cleanliness in the work area.
- Preparation and sending of correspondence and emails.
- Use of computer and technological systems.
Education
Higher University Technician in Admon in Banking a - ADMINISTRATION AND FINANCE
GRAN COLOMBIA UNIVERSITY INSTITUTE
VENEZUELA 02.2006 - 08.2009
Skills
- Creativity and originality
- Customer orientation
- Responsibility at work
- Empathy
- Use of computer tools
- Customer Support
- Microsoft Office
- Organized person
- Great work capacity
- Communication
- Puntuality
Additional Information
Currently studying 4th level of English at Columbus State Community College.
Languages
Spanish
Professional
English
Limited
Timeline
General manager
Drogueria Star Seguro c,a.
02.2020 - 08.2022
Sales Promoter
Drogueria Mundo Salud C.a
09.2012 - 09.2020
Higher University Technician in Admon in Banking a - ADMINISTRATION AND FINANCE
GRAN COLOMBIA UNIVERSITY INSTITUTE
02.2006 - 08.2009
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