FATIMAELZAHRAA ALI
Gorham,ME
Summary
Compassionate healthcare professional with medical background and current experience as a Certified Residential Medication Aide (CRMA) and Residential Service Technician at Opportunity Alliance. Combines clinical expertise as a General Practitioner with hands-on experience providing trauma-informed care to adults with mental illness and chronic health conditions. Recently completed Medical Coding & Electronic Health Records training. Skilled in medication administration, care planning, patient assessment, and collaborative teamwork in residential settings. Seeking to contribute to Opportunity Alliance's mission of building better lives through direct care and support services.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Residential Service Technician (RST) / Certified Residential Medication Aide (CRMA)
Opportunity Alliance
Gorham, Maine
11.2024 - Current
- Provide direct care and medication administration to adults with mental illness, chronic health conditions, and substance use disorders in residential settings
- Implement person-centered, trauma-informed care plans while maintaining accurate documentation in accordance with treatment goals
- Maintain precise medication records following proper administration protocols and safety procedures
- Collaborate with interdisciplinary healthcare team including case managers, clinicians, and facilities management to ensure quality care delivery
- Support residents with daily living activities while promoting independence and dignity
- Ensure clean, safe, and therapeutic residential environment for program participants
General Practitioner
Sennar Maternity Hospital
Sennar, Sudan
01.2013 - 09.2017
- Delivered comprehensive medical care to diverse patient populations, focusing on chronic conditions and mental health needs.
- Led comprehensive patient assessments and crafted personalized treatment plans.
- Oversaw meticulous management of patient records and facilitated collaboration with specialists and multidisciplinary teams.
- Led hospital quality improvement initiatives to enhance patient care standards.
- Exhibited cultural competency while addressing diverse healthcare needs of various communities.
Manager, Medical Department
Kanon Hotel
Khartoum, Sudan
01.2012 - 01.2013
- Oversaw operations of hotel medical department, managing staff and coordinating healthcare services
- Implemented health and safety protocols ensuring compliance with regulations and best practices
- Maintained medical supplies inventory and comprehensive documentation systems
- Coordinated emergency response procedures and provided staff training on health-related matters
Medical Residency Rotations
Various Teaching Hospitals
Khartoum, Sudan
01.2010 - 01.2011
- Completed rotational internships in General Medicine, Pediatrics, Obstetrics & Gynecology, and General Surgery across four teaching hospitals
- Provided comprehensive patient care across multiple medical specialties and age groups
- Conducted patient examinations, diagnostic procedures, and implemented evidence-based treatment plans
- Assisted in surgical and obstetric procedures, providing pre-operative and post-operative care
- Collaborated with multidisciplinary healthcare teams in medical rounds and case presentations
Education
Bachelor of Medicine & Surgery -
Al Neelain University
Khartoum, Sudan01-2009
Associate of Applied Science - Medical Coding & Electronic Health Records
Central Maine Community College
1250 Turner St, Auburn, ME 0421005-2024
Skills
- Medication Administration & Documentation
- Trauma-Informed Care Practices
- Person-Centered Care Planning
- Patient Assessment & Evaluation
- Mental Health Support
- Electronic Health Records (EHR)
- Medical Coding & Billing
- Team Collaboration & Communication
- Crisis Intervention & De-escalation
- Bilingual: Arabic & English
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Electronic Health Records systems
- Strong organizational, time management, and problem-solving abilities
- Excellent interpersonal and communication skills in multicultural environments
- Adaptable team player with demonstrated ability to work in fast-paced healthcare settings
- Bilingual: Native Arabic speaker with full professional proficiency in English
Certification
- Certified Residential Medication Aide (CRMA), State of Maine (March 2025 – March 2027)
- Mental Health Rehabilitation Technician 1 (MHRT1) Certification (October 2025 – October 2026)
- Mandt Certification (Expires January 2027)
- QCHP Data Flow Certification (Present)
- Full Medical Registration, Sudan Medical Council (April 2011 – Present)
Timeline
Residential Service Technician (RST) / Certified Residential Medication Aide (CRMA)
Opportunity Alliance
11.2024 - Current
General Practitioner
Sennar Maternity Hospital
01.2013 - 09.2017
Manager, Medical Department
Kanon Hotel
01.2012 - 01.2013
Medical Residency Rotations
Various Teaching Hospitals
01.2010 - 01.2011
Bachelor of Medicine & Surgery -
Al Neelain University
Associate of Applied Science - Medical Coding & Electronic Health Records
Central Maine Community College