Fatimah Abuawwad
Justice,IL
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Reliable [Job Title] enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Sahara Home Health
Justice, IL
09.2023 - Current
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
A1 Mattress
Facebook Marketplace
Burbank Il
01.2020 - Current
- Enhanced customer satisfaction by providing personalized mattress recommendations based on individual needs and preferences.
- Boosted sales revenue by effectively upselling mattress accessories, such as bed frames and mattress protectors.
- Maintained a clean and organized showroom floor, ensuring an inviting atmosphere for customers to browse and test products.
- Assisted customers in selecting the right financing options to meet their budget requirements.
- Conducted regular inventory checks, ensuring accurate stock levels for efficient order processing.
- Facilitated seamless delivery coordination between warehouse personnel and customers, guaranteeing timely product arrival.
- Resolved customer complaints or concerns promptly, fostering trust and loyalty among clients.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
No Degree - Medical Administrative Assistant Certificate
Penn Foster College
Scottsdale, AZ02.2022
GED -
Continental Academy
Miami Florida01.2020
Skills
- Meal Preparation
- Mobility Assistance
- Patient Companionship
- HIPAA Compliance
- Basic Housekeeping
- Client Documentation
- Emotional Support
- Appointment Scheduling
- Call Management
- Data Entry
- Customer Service
- Payment Processing
- Product Demonstration
- Organizational Skills
- Problem Solving Abilities
- Customer Service Excellence
- Payment Collection
- Product Recommendations
Certification
Medical Administrative Assistant certificate from Penn Foster College.
Timeline
Caregiver
Sahara Home Health
09.2023 - Current
A1 Mattress
Facebook Marketplace
01.2020 - Current
No Degree - Medical Administrative Assistant Certificate
Penn Foster College
GED -
Continental Academy