Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Fatimah Clarke

Miami,FL

Summary

Efficient Membership Clerk with experience in managing and maintaining member accounts, processing applications, and providing high-quality customer service. Strengths include strong administrative skills, proficiency in data entry, and ability to work well under pressure. Known for contributing to improved membership retention and satisfaction through diligent follow-up and resolution of issues. Highly skilled VPK Teacher with background in early childhood education. Garnered knowledge and skills through hands-on experience in creating nurturing educational environments for young children. Strengths include strong communication, classroom management, curriculum development, and fostering relationships with parents and staff to enhance student success. Significant impact made in previous roles by implementing innovative teaching methods to promote active learning and development among students. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Membership Clerk

Boys and Girls Club
Fort Lauderdale, FL
09.2024 - Current
  • Performed data entry tasks to update member profiles in database systems.
  • Processed payments for memberships using a variety of payment methods.
  • Assisted customers with inquiries regarding membership status, privileges, and benefits.
  • Managed incoming calls from current and prospective members to answer questions or provide information about membership options.
  • Processed memberships and maintained accurate records of membership activities.
  • Verified accuracy of account balances using online databases.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.

V.P.K Teacher

Kids World International Academy
Davie, FL
04.2015 - 09.2024
  • Supervised and monitored student behavior, providing positive reinforcement when needed.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Read stories to children and taught painting, drawing, and crafts.
  • Tutored individual students as needed to help them reach their full potential.
  • Assisted in developing and implementing educational plans for VPK classrooms.
  • Assisted in developing individual education plans for students with special needs.
  • Maintained student records according to rigorous confidentiality and privacy regulations.
  • Taught children foundational skills in colors, shapes and letters.
  • Adapted instructional techniques according to student learning styles and progress.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
  • Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
  • Completed day-to-day duties accurately and efficiently.

Teacher's Assistant

Childcare Careers
Hollywood, FL
03.2014 - 04.2015
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
  • Collaborated with colleagues to develop instructional plans that meet individual student needs.
  • Notified instructors of errors or problems with assignments.
  • Supervised children and participated with children in activities.

Sales Associate

Carters Oshkosh
Pembroke Pines, FL
10.2013 - 01.2015
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Recommended, selected and located merchandise based on customer desires.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Organized stockroom shelves according to size, color or style.
  • Assisted customers with product selection, sizing and styling.
  • Answered store and merchandise questions and led customers to wanted items.
  • Engaged customers in friendly, professional dialogue to determine needs.

Sales Associate

T.J. Maxx
Rosedale, NY
03.2013 - 09.2013
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Recommended, selected and located merchandise based on customer desires.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Provided accurate information about products, prices and services.
  • Developed promotional strategies to increase sales volume.
  • Organized stockroom shelves according to size, color or style.
  • Assisted customers with product selection, sizing and styling.
  • Answered store and merchandise questions and led customers to wanted items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Engaged customers in friendly, professional dialogue to determine needs.

H.H.A

Better Home Health Care
Rockville Centre, NY
01.2012 - 09.2013
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Checked patients' pulse, temperature and respiration.
  • Directed patients in prescribed exercises or in use of braces or artificial limbs.
  • Documented patient status and reported changes in care needs.
  • Assisted clients with bathing, dressing and incontinence care.
  • Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
  • Responded quickly to emergency situations using appropriate safety protocols.
  • Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.

Teacher's Assistant

Hi-Hello Daycare
Freeport, NY
05.2011 - 01.2012
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
  • Collaborated with colleagues to develop instructional plans that meet individual student needs.
  • Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
  • Observed student performance in order to assess progress towards academic goals.
  • Utilized educational technology to enhance classroom learning.
  • Supervised children and participated with children in activities.
  • Greeted parents at school events to provide information about curriculum and activities.

Teacher's Assistant

Tutor Time Learning Center
Levittown, NY
10.2008 - 09.2010
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Provided individualized assistance to students with special needs in the classroom.
  • Participated in professional development workshops and training sessions.
  • Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.
  • Collaborated with colleagues to develop instructional plans that meet individual student needs.
  • Utilized instructional techniques and hands-on curriculum to retain interest and maximize receptive learning in students.
  • Supervised children and participated with children in activities.
  • Greeted parents at school events to provide information about curriculum and activities.
  • Established positive relationships with students, parents, fellow teachers and school administrators.

Sales Associate

Lane Bryant
Garden City, NY
05.2008 - 10.2008
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Provided accurate information about products, prices and services.
  • Organized stockroom shelves according to size, color or style.
  • Assisted customers with product selection, sizing and styling.
  • Demonstrated product features and benefits for customers' needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Teacher's Assistant

Little Wonder Daycare
West Hempstead, NY
05.2003 - 05.2008
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Observed student performance in order to assess progress towards academic goals.
  • Utilized educational technology to enhance classroom learning.
  • Supervised children and participated with children in activities.
  • Greeted parents at school events to provide information about curriculum and activities.
  • Explained class procedures, lab policies and important dates.
  • Adapted teaching methods and materials to meet students' varying needs and interests.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Facilitated small group instruction and activities for students of varying abilities.
  • Supervised students during lunchtime, field trips, assemblies, and other activities.
  • Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.

Education

High School Diploma -

Malverne Senior High School
Malverne, NY
06-2007

Skills

  • Cash handling experience
  • Microsoft office expertise
  • Data entry proficiency
  • CRM software expertise
  • Membership processing
  • Member retention strategies

Languages

Visaya
Native/ Bilingual
Tagalog
Native/ Bilingual

Certification

I have my Certificate in Florida Child Care Professional Credential (FCCPC).

Timeline

Membership Clerk

Boys and Girls Club
09.2024 - Current

V.P.K Teacher

Kids World International Academy
04.2015 - 09.2024

Teacher's Assistant

Childcare Careers
03.2014 - 04.2015

Sales Associate

Carters Oshkosh
10.2013 - 01.2015

Sales Associate

T.J. Maxx
03.2013 - 09.2013

H.H.A

Better Home Health Care
01.2012 - 09.2013

Teacher's Assistant

Hi-Hello Daycare
05.2011 - 01.2012

Teacher's Assistant

Tutor Time Learning Center
10.2008 - 09.2010

Sales Associate

Lane Bryant
05.2008 - 10.2008

Teacher's Assistant

Little Wonder Daycare
05.2003 - 05.2008

High School Diploma -

Malverne Senior High School

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Fatimah Clarke