Summary
Overview
Work History
Education
Skills
Timeline
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Fatimah Kitchens

Accokeek,MD

Summary

Resourceful accountant offering several years of expertise in examining and analyzing accounting records, financial statements and financial reports to assess accuracy and enforce compliance. Evaluates processes to identify deficiencies and formulate strategy to mitigate risk. Advanced knowledge of accounting principles, standards and best practices. Personable and energetic with an aptitude for client relationship management.

Overview

27
27
years of professional experience

Work History

Realtor

04.2004 - Current
  • Develop relationships with potential purchasers and sellers
  • Managed client relationships and provide ongoing outstanding customer service earning a 92% satisfaction and repeat clientele
  • Negotiate purchases agreements and contracts with buyers and sellers
  • Research market conditions, trends and comparative market analysis to best advise clients strategically on how to optimize their goals
  • Prepare and review legal documents such as representative contracts, purchase agreements, deeds and leases and appraisals
  • Adept at coordinating home inspections and appraisals, ensuring smooth transaction processes yielding a 95% success rate
  • Network and forge relationships with industry professionals to maximize the most optimal positions for current and future clientele
  • Stay informed of local laws and regulations
  • Conducted structured meetings between team members and market professionals to forge new business relationships
  • Coached real estate team members to ensure they understood contracts, duties and assisted with obtaining team goals.

Customer Service Representative

Pepco Holdings
Forestville, MD
01.2010 - 10.2018
  • Provided exceptional customer service to ensure customer satisfaction.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Recommended improvements in service and billing methods to prevent future problems.

Staff Accountant / Office Manager

Edmar Inc.
Silver Spring, MD
05.2000 - 04.2004
  • Managed over 100 payables and receivable accounts
  • Processed account receivable and account payable for internal and external clientele
  • Certified payroll issues assuring their conformity prior to them being sent to a compliance specialist
  • Responsible for reconciling the company's bank statements
  • Recorded all time and administrative data provided by reporting contractors, submitted those times to the Automatic Data Processing Payroll office weekly for processing
  • Prepared contracts and lien releases
  • Maintained organized files on accounts payable, accounts receivable, paid bills, insurance agreements, certified payroll, employee hire information etc
  • Responsible for maintaining all compliance issues included in the company's insurance packages: General Liability, Umbrella Coverage, Workmen's Compensation and Automobile fleet insurance.

Regional Accounting Associate

Maxim Group Inc.
Columbia, MD
10.1997 - 03.2000
  • Verified the accuracy of checks for both contractors and employee and filed the results using People Soft software
  • Submitted monthly and quarterly reports to five regional staff managers responsible for reporting within Indianapolis -IN, Fort Wayne - IN, Cincinnati - OH, Cedar Rapids - IA and the home office in Columbia - MD projected collection goals for the end of the quarter
  • Held responsible for the collection of money for 300 accounts related to each regional office
  • Assisted in the development of the team management concept reports disclosing established daily, weekly, and quarterly collection goals
  • Helped to create and participated in a team strengthening program which evaluated accounting team members and their accounts or collections status on a weekly basis to prevent them from entering a critical status
  • Disbursed employee payroll checks to regional offices
  • Responsible for assembling information of the unit which was ultimately used to produce a fiscal year end audit
  • Created budgets for accounts that exceeded five hundred thousand.

Education

Comptia A+, Network+, And Security+ Training

TrainAce IT Academy of Computer Eduaction
Greenbelt, MD
01-2024

Business Administration And Accounting

Prince George's County Community College
Largo, MD

Skills

  • MS Office Suite
  • Windows
  • Word
  • Excel
  • Assess
  • People Soft
  • Data analysis and research
  • General ledger accounting
  • Tax Preparation
  • Accounting software expertise
  • GAAP Accounting
  • Sarbanes-Oxley regulations
  • Financial statement preparation
  • Skilled Negotiator
  • Statement Reconciliation

Timeline

Customer Service Representative

Pepco Holdings
01.2010 - 10.2018

Realtor

04.2004 - Current

Staff Accountant / Office Manager

Edmar Inc.
05.2000 - 04.2004

Regional Accounting Associate

Maxim Group Inc.
10.1997 - 03.2000

Comptia A+, Network+, And Security+ Training

TrainAce IT Academy of Computer Eduaction

Business Administration And Accounting

Prince George's County Community College

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Fatimah Kitchens