Summary
Work History
Education
Skills
Timeline
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Fatimah Lee

Fatimah Lee

Kent,WA

Summary

Restaurant manager with experience in HMS Host operations, focusing on food cost control and team leadership. Increased productivity 21% through streamlined operations management and staff training. Manage inventory oversight, health-regulation compliance, and customer satisfaction improvements.

Work History

RESTAURANT MANGER

HMS HOST, SEATAC AIRPORT
SEATTLE, WA
  • Oversee day to day operations in airport restaurant
  • Supervised, trained, and scheduled shift associates to ensure efficient team performance
  • Oversaw cash handling, controlled labor and food costs to maximize restaurant profitability
  • Managed inventory and ordering by tracking daily orders, coordinating vendor deliveries, and minimizing waste/spoilage
  • Execute opening and closing procedures. Ensure unit is clean, properly stocked and visually appealing to travelers
  • Maintained compliance with health and safety regulations. Maintain strict adherence of federal, state and local sanitary and health codes

ASSISTANT MANAGER/ OPERATIONS MANAGER

DOLLARTREE
RENTON, WA
  • Ensured associates completed training and were informed of recalls and upcoming events for compliance and readiness
  • Collaborated with store manager to discuss staffing and operational needs to ensure proper usage of hours, discuss current and/or upcoming variances in store flow
  • Planned and coordinated seasonal store setting placements to optimize customer experience and product visibility
  • Ordered and maintained inventory of weekly perishable food items to ensure freshness and availability

BACKROOM INVENTORY ASSOCIATE

KALEAFA
DES MOINES, WA
  • Conducted regular audits to identify discrepancies, implementing corrective measures to maintain inventory accuracy
  • Performed regular cycle counts to verify physical inventory matches system records
  • Collaborated with the purchasing department to provide optimal stock levels based on sales trends
  • Assisted in preparing purchase orders based on demand forecasts and sales data analysis to ensure optimal stock levels
  • Identified slow-moving or obsolete items, recommending clearance or markdown strategies to optimize inventory turnover

NIGHT BARTENDER

FIRESTARTER BAR AND GRILL
KENT, WA
  • Crafted and served diverse cocktails, beers, and wines to enhance guest experience in fast-paced night bar environment
  • Delivered personalized recommendations and engaged with guests to elevate customer service experience
  • Efficiently managed the bar area during busy nights, ensuring timely delivery of drinks while maintaining cleanliness and organization
  • Trained new bartenders on drink preparation and customer service standards to ensure consistent quality and knowledge
  • Trained new bartenders on drink preparation techniques, menu knowledge, and customer service standards

HEAD HOUSEKEEPER/FLOOR SUPERVISOR

EXTENDED STAY AMERICA
TACOMA, WA
  • Led team of 8 housekeeping staff, overseeing daily operations to maintain high cleanliness and maintenance standards
  • Developed and implemented efficient cleaning procedures, resulting in a 21% increase in productivity
  • Conducted regular inspections of guest rooms and public areas to ensure adherence to quality standards
  • Coordinated with other departments to fulfill special guest requests, ensuring timely service delivery
  • Maintained inventory control for cleaning supplies and equipment, optimizing stock levels while minimizing costs
  • Scheduled work shifts for housekeeping staff based on occupancy levels, ensuring adequate coverage at all times
  • Fostered positive work environment that promoted teamwork and boosted employee morale
  • Mentored new hires by providing guidance on job responsibilities, company policies, and safety procedures

BAR MANAGER

VERMILLION
CHICAGO, IL
  • Oversaw all aspects of bar operations, including inventory management, staff scheduling, and customer service
  • Managed vendor relationships to negotiate favorable pricing for alcohol purchases while maintaining quality standards
  • Developed and implemented promotional strategies like happy hour specials and themed nights to attract new customers and drive revenue growth
  • Organized special events such as wine tastings or mixology classes to enhance customer experience and drive sales growth
  • Coordinated with kitchen staff to align food and beverage service for enhanced customer satisfaction
  • Maintained high standards of cleanliness and organization behind the bar area to comply with health regulations
  • Curated music playlists and organized live entertainment events to create engaging atmosphere for customers

Education

Bachelor of Science - Business Administration And Management

University of Southern California
Los Angeles, CA
05-2004

Associate of Science - Business Administration And Management

Seattle Central Community College
Seattle, WA
05-2002

Skills

  • Food cost control
  • Inventory oversight
  • Inventory control
  • Vendor relations
  • Operations management
  • Labor scheduling
  • Shift management
  • Cash handling
  • Health compliance
  • Regulatory compliance
  • Kitchen equipment operation and maintenance
  • POS system operation
  • Staff management
  • Team supervision
  • Complaint resolution
  • Team leadership
  • Team management
  • Customer service
  • Operations management
  • Communication skills
  • Food pairing strategies
  • Pre-shift walk-through
  • Organization and prioritization
  • Stable work history
  • Supervisory skills
  • Food service background
  • Microsoft Excel
  • Team management

Timeline

RESTAURANT MANGER

HMS HOST, SEATAC AIRPORT

ASSISTANT MANAGER/ OPERATIONS MANAGER

DOLLARTREE

BACKROOM INVENTORY ASSOCIATE

KALEAFA

NIGHT BARTENDER

FIRESTARTER BAR AND GRILL

HEAD HOUSEKEEPER/FLOOR SUPERVISOR

EXTENDED STAY AMERICA

BAR MANAGER

VERMILLION

Bachelor of Science - Business Administration And Management

University of Southern California

Associate of Science - Business Administration And Management

Seattle Central Community College

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Fatimah Lee