Fatimah Meadows
Stockbridge,GA
Summary
Operations Manager with a strong focus on process improvement and team leadership. Demonstrated success in enhancing customer satisfaction and optimizing workflows, resulting in increased efficiency and compliance. Experienced in developing training programs and operational procedures that drive significant improvements in performance.
Overview
13
13
years of professional experience
Work History
Operations Manager
Floor & Decor
Atlanta , GA
08.2015 - 08.2025
- Coordinated daily operations to ensure efficient workflows and timely service delivery.
- Oversaw scheduling, maintaining adequate staffing during peak business hours.
- Implemented training programs to enhance product knowledge and customer service skills.
- Developed operational procedures to optimize efficiency and ensure compliance with standards.
- Reviewed operational reports to identify improvement areas and implement solutions.
- Collaborated with cross-functional teams to streamline processes and enhance communication.
- Managed inventory levels to minimize shortages while maintaining optimal stock.
- Produced SOPs documenting workplace procedures to standardize productivity.
Store Manager
Family Dollar
Jonesboro, Georgia
01.2013 - 07.2015
- Supervised team members and delegated tasks to meet customer needs efficiently.
- Managed daily store operations, ensuring adherence to company policies.
- Conducted regular audits to uphold cleanliness and organizational standards.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Analyzed inventory levels and coordinated timely merchandise restocking.
- Implemented promotional displays to enhance product visibility and drive sales.
- Developed supplier relationships to negotiate favorable pricing for better inventory management.
- Prepared monthly reports detailing sales figures, expenses, and profits.
Education
Associate of Applied Science - Medical Assistance
Georgia Medical Institute
GA08-1998
High School Diploma -
South Atlanta High School
Atlanta, GA05-1997
Skills
- Operations management
- Scheduling and inventory management
- Standard operating procedures
- Compliance assurance
- Workflow optimization
- Cross-functional collaboration
- Customer satisfaction and relations
- Performance analysis
- Process improvement
- Problem solving
- Training development and staff training
- Effective communication skills
- Team leadership and conflict resolution
- Management information systems
- Business planning and strategy development
- Graphic and media design
- Expense optimization and financial management
- Corporate partnerships and vendor sourcing
- Sales expertise and market research
- Consensus building techniques
- Time management skills
- HR planning and employee relations
- Contract administration and development
- Systems implementation and DBMS expertise
- Project planning and development strategies
- Goal attainment strategies
Accomplishments
top sales associate of the year (2015-2019)
Timeline
Operations Manager
Floor & Decor
08.2015 - 08.2025
Store Manager
Family Dollar
01.2013 - 07.2015
Associate of Applied Science - Medical Assistance
Georgia Medical Institute
High School Diploma -
South Atlanta High School