Fatimata Lhom
Columbus,OH
Summary
Personable costumer service representative committed to providing high-quality service and superior guest experiences. Positive and Infectious personality with excellent interpersonal and relationship-building skills. Enhances costumer experiences by employing service-oriented behaviors, understanding costumer desires and providing customized solutions to build loyalty
Overview
2
2
years of professional experience
Work History
Youth Worker
Columbus Recreation And Parks Department
06.2023 - 08.2023
- Managed daily operations of programs including scheduling, budgeting, and staff supervision while maintaining high-quality service delivery.
- Spoke with senior citizen groups to expand community engagement and program outreach.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Facilitated youth development and leadership programs for young people from diverse backgrounds.
- worked with children
- Provided key emotional support to special needs youth.
- Assisted in identifying and reducing barriers to youth engagement and development.
Gardener
Highland Youth Garden
06.2022 - 08.2022
- Kept accurate and up-to-date records of scheduled tasks, tools and material inventory to maintain gardens and track progress.
- Ensured seasonal interest in gardens by selecting diverse plant varieties that bloom at different times throughout the year.
- Prepared soil for planting and sowing.
- Collaborated with clients to develop personalized garden plans, delivering satisfaction through tailored outdoor spaces.
- Collaborated with gardeners to plan and design outdoor spaces.
- learned cooking skills
- Inspected gardens for pests, weeds and diseases.
Library Intern
Columbus Metropolitan Library
04.2021 - 11.2021
- Participated in professional development opportunities to stay updated about current trends in librarianship.
- Assisted patrons with research inquiries, guiding them to appropriate resources and materials.
- Greeted patrons warmly and offered to assist with issues or needs.
- Classified and coded different types of materials according to library policies and organizational standards.
- Developed strong communication and organizational skills through working on group projects.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Learned and adapted quickly to new technology and software applications.
Education
No Degree -
The Charles School At Ohio Dominican University
1270 Brentnell Ave, Columbus, OH 4321905.2026
Skills
- Professional Demeanor
- Multitasking
- Interpersonal Skills
- Educational Activities
- Management skills
- Problem-solving skills
- Punctual
- Flexibility
- Organization
- Strong work ethic
- Reliability
- Customer Service
- Effective Communication
Timeline
Youth Worker
Columbus Recreation And Parks Department
06.2023 - 08.2023
Gardener
Highland Youth Garden
06.2022 - 08.2022
Library Intern
Columbus Metropolitan Library
04.2021 - 11.2021
No Degree -
The Charles School At Ohio Dominican University
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