Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Research Technician
Wayne State University, Center of Urban Studies
Detroit, MI
10.2020 - 12.2021
Worked with supervisors at multiple levels to utilize research data effectively and achieve optimal results using SPSS and Excel.
Interviewed Community-based organizations: Michigan Alliance for Families, Michigan Special Education Mediations Program
Exceeded goals through effective task prioritization and great work ethic.
Research Technician
Wayne State University, School Of Medicine,Public Health Sciences
Detroit, MI
08.2019 - 09.2020
Supported senior management with creation and enhancement of continuous improvement of research procedures.
Conducted research, gathered information from multiple sources and presented results for AchieveBP Randomized Controlled Trial and Detroit Heartbeat Community.
Prepared variety of different written communications, reports and documents.
Student Assistant
Wayne State University, Center of Urban Studies
Detroit , MI
06.2018 - 04.2020
Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Performed statistical, qualitative and quantitative analysis using SPSS and Excel.
Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
Customer Service
Mame’s African Hair Braiding
Detroit, MI
07.2012 - 05.2017
Answered customer telephone calls promptly to avoid on-hold wait times
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns