Fatima Zahra Swileh
Far Rockaway
Summary
Passionate educator with a versatile background in language instruction and administrative support. Known for effective communication and organizational skills, enhancing learning environments and promoting language use within diverse settings.
Overview
1
1
Certification
10
10
years of professional experience
Work History
French Teacher
La Maternelle
New York, NY
05.2025 - 01.2026
- Established a positive classroom environment that encouraged open communication and cultural exchange.
- Organized extracurricular activities, promoting French language use outside the classroom setting.
- Participated in professional development workshops to refine teaching techniques and stay current with educational trends.
- Communicated with students in French to foster oral proficiency.
Medical Secretary
Prominis Medical Services
New York, NY
04.2024 - 05.2025
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Communicated effectively with patients regarding inquiries, enhancing overall patient satisfaction.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Dental Receptionist
Maha Dental Office
New York, NY
01.2021 - 02.2023
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Coordinated patient intake and insurance verification processes to ensure accurate billing.
- Assisted dental staff by preparing treatment rooms and organizing necessary tools.
- Maintained organized patient records, ensuring compliance with HIPAA regulations.
- Optimized communication between patients and dental team, enhancing workflow efficiency.
Arabic Tutor
Aljanabi Family
New York, NY
01.2017 - 05.2020
- Supervised daily activities, ensuring safety and engagement for children of various ages.
- Established effective communication with parents regarding child progress and any concerns.
- Managed schedules, coordinating playdates and educational outings to enhance learning experiences.
Front Desk Receptionist
Children Medical Services
New York, NY
01.2016 - 03.2017
- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Maintained accurate patient records using electronic health record systems.
Education
Administration And Managment -
ISGI Morocco
Morocco, IN09-2006
GED -
Med 6
Morocco 09-2003
Skills
- French fluency
- Adaptive learning tools
- Online teaching experience
- Classroom management
- Behavior management
Certification
- Business administration certificate
- Early childhood education and training Program
- Mandated reporter training
- Infection control training
- Infant and early childhood Mental health training
- Heartsaver FirstAid CPR AED
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Full Professional
Interests
- Drawing and Painting
- Documenting and sharing travel experiences
- Historical Exploration
- Reading
- Animal Care
- Watching Movies and TV Shows
Timeline
French Teacher
La Maternelle
05.2025 - 01.2026
Medical Secretary
Prominis Medical Services
04.2024 - 05.2025
Dental Receptionist
Maha Dental Office
01.2021 - 02.2023
Arabic Tutor
Aljanabi Family
01.2017 - 05.2020
Front Desk Receptionist
Children Medical Services
01.2016 - 03.2017
Administration And Managment -
ISGI Morocco
GED -
Med 6