Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fatmata Kamara

San Jose,CA

Summary

Dynamic professional with significant proven experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Proficient in front desk coordination/organization contributing to a positive work environment and improved operational workflow. Extremely reliable team member, who is adaptive to changing needs, and consistently focused on achieving results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Receptionist

Medical Equipment Repair Company- Confidential
01.2015 - Current
  • Remote part-time position for a biomedical company
  • Responsibilities include managing incoming service calls, scheduling technicians to perform daily service duties, manage weekly and monthly service calendar and schedules.
  • Ensure monthly, quarterly and yearly preventative maintenance (PM's) are completed within the required customer time frames. Preventative maintenance includes function testing, electrical safety testing, assets inventory and tagging.
  • Create, fill out, update and review inventory logs, PM forms and record electrical safety test reading for client records.
  • Collect completed service reports, ensure accuracy, work with billing department to obtain required PO for completed services. Issue invoices, bill customer for completed work, receive, record and post payments.
  • Contribute to positive work environment by collaborating with colleagues and support team initiatives

Veterinary Receptionist

The Cat Hospital, Inc
02.2017 - 07.2025
  • Facilitated smooth daily operations by managing a multi-line phone system, took messages, directed inquiries, and took messages as needed.
  • Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
  • Contributed to positive work environment through excellent teamwork and collaboration with staff members.
  • Maintained current and accurate medical records for patients and updated them regularly to ensure increased accuracy
  • Ensured timely follow-up on outstanding invoices, improving overall collection rates within the clinic.
  • Monitored inventory levels and placed orders for office supplies when needed, ensuring uninterrupted daily operations and help boost clinic revenue with accurate billing and invoicing procedures.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Registered and verified patient records before triage
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Processed medical insurance claims and payments
  • Managed multi-line phone system and pleasantly greeted patients.

Sports Coach

Action Day Primary Plus
02.2021 - 11.2021
  • Increased player skill levels with the implementation of targeted drills and practice sessions.
  • Adapted coaching style based on individual learning preferences of athletes for more effective instruction leading better understanding key concepts techniques required optimal performance.
  • Collaborated with other coaches to share knowledge, resources, and best practices for improved coaching strategies across various sports disciplines.
  • Conducted parent meetings at regular intervals to provide updates on team progress, address concerns, and promote a sense of unity within the athletic community.
  • Developed strong relationships with athletes'' families to facilitate ongoing support and involvement in their athletic pursuits.
  • Maintained up-to-date records of athlete progressions, attendance, accomplishments, and areas needing improvement for continued growth.

Behavior Specialist

Center For Social Dynamics
02.2021 - 08.2021
  • Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties.
  • Evaluated the effectiveness of behavior interventions using data-driven approaches, making adjustments as needed to ensure success.
  • Supervised student behavior during daily academic routines to secure safety of students and staff.
  • Collaborated with multidisciplinary teams to develop comprehensive, effective treatment plans for students with behavioral challenges.
  • Implemented data collection systems for monitoring student progress toward behavioral goals, providing regular updates to stakeholders on achievements made over time.
  • Crafted Behavioral Intervention Plans for individual students.

Education

High School Diploma -

Branham High School
San Jose, CA
06.2013

Associate of Arts - Communications

California State University, Long Beach
Long Beach, CA

Skills

  • Skilled in customer call resolution
  • Effective scheduling coordination
  • Proficient in Microsoft Office
  • Invoice collection expertise
  • Healthcare billing expertise
  • Administrative paperwork oversight
  • Healthcare office management
  • Effective team contributor

Certification

CPR / BLS Certification

Timeline

Sports Coach

Action Day Primary Plus
02.2021 - 11.2021

Behavior Specialist

Center For Social Dynamics
02.2021 - 08.2021

Veterinary Receptionist

The Cat Hospital, Inc
02.2017 - 07.2025

Medical Receptionist

Medical Equipment Repair Company- Confidential
01.2015 - Current

High School Diploma -

Branham High School

Associate of Arts - Communications

California State University, Long Beach

Similar Profiles

CREATE PROFILE