Fatmata Komeh
Burlington
Summary
Customer Care Representative with notable background in customer service, demonstrating strong problem-solving and communication skills. Experienced in providing top-notch support to customers, resolving inquiries efficiently and maintaining high levels of satisfaction. Proven ability to make significant improvements in customer experience by applying proactive listening and empathy in interactions.
Overview
1
1
year of professional experience
1997
1997
years of post-secondary education
Work History
Customer Care Representative
Milla Group of Companies
Freetown
09.2022 - 08.2023
- Assisted customers with inquiries and product information efficiently.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Processed orders and returns accurately within established guidelines.
Education
Ahmadiya High School Freetown
Freetown , Sierra Leone Skills
- Customer service
- Problem Solving
- Time management
Timeline
Customer Care Representative
Milla Group of Companies
09.2022 - 08.2023
Ahmadiya High School Freetown