Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fatmeh Daoud

Dearborn,MI

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

WAITRESS

THE SUMMIT BANQUET CENTER
05.2022 - Current
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Arranged linens and table settings according to seating plan and event theme.
  • Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Medical Receptionist

GET WELL URGENT CARE OF SOUTHFIELD
04.2021 - 08.2023
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained current and accurate medical records for patients.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

Education

No Degree -

HENRY FORD COMMUNITY COLLEGE
Dearborn, MI

High School Diploma -

RIVERSIDE ACADEMY WEST
Dearborn, MI
05.2019

Skills

  • Courteous Phone Demeanor
  • Conflict and Complaint Resolution
  • Service Prioritization

Languages

Arabic
Full Professional

Timeline

WAITRESS

THE SUMMIT BANQUET CENTER
05.2022 - Current

Medical Receptionist

GET WELL URGENT CARE OF SOUTHFIELD
04.2021 - 08.2023

No Degree -

HENRY FORD COMMUNITY COLLEGE

High School Diploma -

RIVERSIDE ACADEMY WEST

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Fatmeh Daoud