Summary
Overview
Work History
Education
Skills
Timeline
Generic

FATOMA CHAM

Fairburn,GA

Summary

Results-driven professional who consistently improves team productivity through process enhancements, leading to increased efficiency. Recognizes and communicates team contributions, boosting employee engagement and satisfaction for improved retention rates. Achieves customer satisfaction targets by effectively resolving issues and delivering excellent customer service. Implements cost-saving initiatives to significantly reduce operational expenses. Prioritizes safety with a strong record of zero accidents or incidents. Empowers team members through successful training and development programs, resulting in promotions and career advancement. Commits to process improvements for enhanced efficiency and productivity. Demonstrated leader with developed skills that lead to increased responsibilities and recognition within the organization.

Overview

3
3
years of professional experience

Work History

Supervisor of Distribution Operations

Amazon
09.2023 - Current

Supervised operational activities.


*Responsibilities*


1. *Team Management*: Supervises a team of associates, providing guidance and support.

2. *Operations Management*: Oversees daily operations, ensuring efficient and safe workflows.

3. *Performance Management*: Monitors and evaluates team performance, providing feedback and coaching.

4. *Safety and Compliance*: Ensures adherence to safety protocols and regulatory requirements.

5. *Problem-Solving*: Troubleshoots issues, resolves conflicts, and implements process improvements.


*Key Skills*


1. Leadership and communication

2. Time management and organization

3. Problem-solving and analytical skills

4. Attention to detail and quality focus

5. Ability to work in a fast-paced environment


*Typical Work Environment*


1. Fast-paced distribution center environment

2. Shift work, including nights, weekends, and holidays

3. Physical demands, including standing, walking, and lifting

Manager's Assistant

Customer Service, Beauty Master
07.2022 - 02.2024
  • Outstanding customer service is to be provided and customer-centric professional who loves to be on the go, help others, and enjoy variety in your work
  • Prospect of solving problems and going above and beyond assuring our customers leave with a positive experience
  • The idea of joining a company that different ethnicities and cultures while enjoying the pleasure of another satisfied, customer
  • Empathy is the ability that is well needed to perform my daily task to understand another person's emotions and perspective
  • Skills: Speak three languages, Problem solving, Communication, Active listening, Technical knowledge, Patience, Tenacity, Adaptability

Education

Associates - Human Biology

Andrews University
Berrien Springs, MI
04.2022

Skills

  • Effective Team Collaborator
  • Detail-Oriented Mindset
  • Ability to accept criticism
  • Ability to work well under pressure
  • Adaptability
  • Effective Time Management
  • Strong Verbal Communication
  • Skilled in Practical Tasks
  • Communication
  • Effective Multitasking
  • Patience
  • Analytical Problem Solving
  • Active listening
  • Technical knowledge
  • Tenacity
  • Adaptability
  • Forward-Thinking Approach
  • Handling challenges
  • Respectful communication
  • Team-Centric Support

Timeline

Supervisor of Distribution Operations

Amazon
09.2023 - Current

Manager's Assistant

Customer Service, Beauty Master
07.2022 - 02.2024

Associates - Human Biology

Andrews University
FATOMA CHAM