Overview
Work History
Education
Skills
Certification
Timeline
Generic

FATOS KILINC

Pine Brook,NJ

Overview

11
11
years of professional experience
1
1
Certification

Work History

MANAGER

SULTAN HALAL MART
01.2023 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Improved marketing to attract new customers and promote business.

Administrator

TRIFORCIA IT CONSULTING
11.2021 - 12.2022
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Entered and maintained departmental records in company database.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.

Quality Control Inspector

BROWN DEPOT LLC
09.2020 - 10.2021
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

WAITRESS

Toros Restaurant
07.2015 - 11.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Banker

Garanti Bank
02.2013 - 05.2015
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.

Education

BACHELOR OF MARKETING - MARKETING AND ADVERTISING

MUGLA UNIVERSITY
MUGLA
11.2012

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Certification

  • Certified [ADMINISTRATOR], [SALESFORCE] - [6 MONTHS]
  • Certified [DEVELOPER], [SALESFORCE] - [6 MONTHS]

Timeline

MANAGER

SULTAN HALAL MART
01.2023 - Current

Administrator

TRIFORCIA IT CONSULTING
11.2021 - 12.2022

Quality Control Inspector

BROWN DEPOT LLC
09.2020 - 10.2021

WAITRESS

Toros Restaurant
07.2015 - 11.2019

Banker

Garanti Bank
02.2013 - 05.2015

BACHELOR OF MARKETING - MARKETING AND ADVERTISING

MUGLA UNIVERSITY
  • Certified [ADMINISTRATOR], [SALESFORCE] - [6 MONTHS]
  • Certified [DEVELOPER], [SALESFORCE] - [6 MONTHS]

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