Overview
Work History
Education
Skills
Languages
Timeline
Generic

FATOS TOPANICA

Yonkers

Overview

7
7
years of professional experience

Work History

Sales Consultant

Audi Hawthorne
01.2021 - 11.2022
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Find the right car for Customer .

Client Advisor

Bmw OF Mt.Kisco
06.2019 - 01.2021
  • Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Excelled in meeting sales targets, contributing significantly to the overall success of the team.
  • Provided exceptional customer service, consistently receiving positive feedback from clients and colleagues alike.
  • Find the Right Car for Customer.

Airport Security Agent

ACTS – Aviation Security
New York, NY
06.2017 - 06.2019
  • Ensured the safety of airport personnel by conducting regular patrols around secure areas.
  • Conducted routine audits of equipment and procedures, recommending improvements for increased efficiency and effectiveness.
  • Check Airplane for any illegal activity.
  • Check trolley food that goes in Airplane from Gourmets, Seal the trucks before they enter runway.

Sales, Direct Sales (internet manager)

Mercedes Benz Of Stevens creek
San Jose, CA
01.2017 - 06.2017
  • Increased online sales by developing and implementing effective digital marketing strategies.
  • Enhanced website user experience through regular site optimizations and updates.
  • Managed a team of content creators to produce high-quality, engaging content for the company blog.
  • Streamlined internal communication processes by creating detailed project timelines and assigning clear responsibilities to team members.
  • Find the right car for customers.

Sales/Sales Manager

Toyota Marin
01.2016 - 01.2017
  • Increased customer satisfaction by implementing a streamlined sales process for pre-owned vehicles.
  • Coordinated with service department to ensure all pre-owned vehicles were thoroughly inspected and ready for sale, resulting in reduced customer complaints.
  • Developed and maintained relationships with financial institutions, securing favorable financing options for customers and increasing sales volume.
  • Appraise Trade Cars.

Education

High School Diploma -

Uillyria
Pristina,Kosovo
06.2007

Skills

  • Sales
  • Costumer Service
  • Security
  • Multi Tasking

Languages

Albanian
English
Serbian

Timeline

Sales Consultant

Audi Hawthorne
01.2021 - 11.2022

Client Advisor

Bmw OF Mt.Kisco
06.2019 - 01.2021

Airport Security Agent

ACTS – Aviation Security
06.2017 - 06.2019

Sales, Direct Sales (internet manager)

Mercedes Benz Of Stevens creek
01.2017 - 06.2017

Sales/Sales Manager

Toyota Marin
01.2016 - 01.2017

High School Diploma -

Uillyria
FATOS TOPANICA