Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
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Carine Mouity

Houston,TX

Summary

Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Memorial Hermann Health System
08.2022 - 06.2025
  • To provide daily assistance to patients. Help them with their basic needs and collaborate with medical professionals to achieve excellent patient care.
  • Keep patient rooms tidy and sanitized, Assist patient with everyday needs (personal hygiene, using the restroom, grooming, etc.), Monitor vital signs (temperature, pulse, etc.) or EKG signals and patient condition, Take fluid samples or other specimens for testing, Assist nursing staff in administering basic treatments, Perform basic nursing procedures (e.g. changing bandages), Ensure rooms have adequate patient care supplies, Assist patients with particular issues or needs, & Provide appropriate emotional support.
  • Answering high-volume calls, and interacting with patients and families.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.

Customer Service Representative

Breche Service Legacy
04.2020 - 09.2022
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/team sales targets and call-handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
  • Resolve customer complaints via phone, email, mail, or social media

Nurse Assistant (Patient Care Technician)

McLaren Greater Hospital
02.2020 - 03.2022
  • Administered treatments, repositioned bedridden patients, helped with personal care and daily activities
  • Answered patient call bells and proactively checked on patients during hourly rounds
  • Documented health information for medical records and collaborated with other medical staff
  • Aided patients with basic care and tasks, providing personalized care to over 10 patients every day.
  • Followed health guidelines as directed by the hospital to ensure patient and coworker safety.
  • Trained on codes on the floor.

Home Health Aide

AdvisaCare
04.2019 - 03.2022
  • Provided dietary care to residents
  • Provided personal healthcare assistance in patients' residences
  • Administered prescribed medications as directed
  • Performed domestic and household chores.
  • Complied with HIPAA standards in all patient documentation and interactions

Home Health Aide

Residential Options Inc
05.2017 - 04.2019
  • Ensured the accurate, timely flow of information by maintaining thorough patient records and updating the healthcare team on patients' status.
  • Provided personal healthcare assistance in patient residences
  • Administered prescribed medications as directed
  • Inspired empathetic care and compassion among staff and patients.

Education

Nursing Assistant - Nursing

Ace Training
Houston, TX
12-2024

Medical Assistant - Medical Assistant

Ross Medical Education Center
Michigan Center, MI
10-2019

High School Diploma -

Lansing Eastern High School
Lansing, MI
05.2014

Skills

  • Critical thinking
  • Teamwork
  • Exceptional Interpersonal and Organizational skills
  • Leadership
  • Self-Management
  • Willingness to learn
  • Problem-solving
  • Medical assessments and vital signs
  • Medical Terminology
  • HIPAA
  • EMR Systems
  • Medical Records
  • Medical Office Experience
  • Laboratory Experience
  • Hospital Experience
  • Patient Care
  • Insurance Verification
  • Medical Scheduling
  • Medical Billing
  • Experience Administering Injections
  • Anatomy Knowledge
  • Phlebotomy
  • Transcription
  • Laundry
  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Basic life support
  • Infection control standards
  • Catheter care
  • Feeding assistance
  • Patient positioning
  • Adaptable
  • Professional bedside manner
  • Patient services
  • Emergency response
  • EKG interpretation
  • Mobility assistance
  • Wound care
  • Phlebotomy techniques
  • Active listening
  • Compassionate care
  • Restocking supplies
  • Patient assistance

Certification

  • Medical Assistant, 09/22, 09/24
  • BLS/CPR, 12/18/2024- 12/2026
  • CPCT/A - Patient Care Technician/Assistant
  • NCPCT - Patient Care Technician
  • Certified PCT/PCA , Memorial Hermann TMC- 3 years.

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

French
Full Professional

Timeline

Patient Care Technician

Memorial Hermann Health System
08.2022 - 06.2025

Customer Service Representative

Breche Service Legacy
04.2020 - 09.2022

Nurse Assistant (Patient Care Technician)

McLaren Greater Hospital
02.2020 - 03.2022

Home Health Aide

AdvisaCare
04.2019 - 03.2022

Home Health Aide

Residential Options Inc
05.2017 - 04.2019

Nursing Assistant - Nursing

Ace Training

Medical Assistant - Medical Assistant

Ross Medical Education Center

High School Diploma -

Lansing Eastern High School