Student Technical Assistant
Tyler Junior College-Tyler, TX
01.2015 - 12.2017
- Delivered exceptional customer service while assisting students in navigating campus technology systems and resources.
- Optimized laboratory procedures, ensuring proper equipment maintenance and calibration for accurate results.
- Provided timely feedback on assignments, helping students improve their overall academic performance.
- Enhanced software proficiency by providing technical support and troubleshooting assistance to fellow students.
- Utilized strong problem-solving skills while working independently or as part of a team to address complex technical challenges.
- Collaborated closely with IT staff to ensure continuous improvement of campus technology resources and systems.
- Developed creative solutions for common technological issues experienced by students, improving user satisfaction rates.