Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Direct Care Team
Prestige Estates-Tyler, TX
09.2018 - 04.2024
Promotes social activities and engage in conversation.
Collaborated with interdisciplinary teams to develop comprehensive care solutions for clients.
Ensured regulatory compliance by maintaining accurate documentation and adhering to established policies.
Improved overall patient outcomes with consistent monitoring and timely interventions.
Reviewed incident reports promptly, taking corrective action when needed to ensure lessons learned were utilized effectively moving forward.
Resolved conflicts among team members, fostering a harmonious work atmosphere conducive to excellent patient care.
Skilled Caregiver and Home Health Aide
Right At Home-Tyler, TX
03.2016 - 12.2018
Assisted clients with activities of daily living, promoting independence and quality of life.
Built strong relationships with clients to deliver emotional support and companionship.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted patients with self-administered medications.
Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
Student Technical Assistant
Tyler Junior College-Tyler, TX
01.2015 - 12.2017
Delivered exceptional customer service while assisting students in navigating campus technology systems and resources.
Optimized laboratory procedures, ensuring proper equipment maintenance and calibration for accurate results.
Provided timely feedback on assignments, helping students improve their overall academic performance.
Enhanced software proficiency by providing technical support and troubleshooting assistance to fellow students.
Utilized strong problem-solving skills while working independently or as part of a team to address complex technical challenges.
Collaborated closely with IT staff to ensure continuous improvement of campus technology resources and systems.
Developed creative solutions for common technological issues experienced by students, improving user satisfaction rates.
Education
Bachelor's Degree - Applied Arts & Sciences, Health Occupation
The University of Texas At Tyler
Tyler, TX
05.2024
Associate - Psychology
Tyler Junior College
Tyler, TX
12.2017
Certification - Business Information Technology
International Business College - The Gambia
West Africa, The Gambia
07.2012
Skills
Direct Care
CNA
Medical terminology
Customer service
Communication skills
Sales
Computer skills
Patient Care
Developmental Disabilities Experience
Behavioral support
Health and Safety
Care Planning
Critical Thinking
Decision-Making
Certification
Driver's license
First Aid Certification
CNA
Languages
English
Full Professional
Wolof
Native or Bilingual
Timeline
Direct Care Team
Prestige Estates-Tyler, TX
09.2018 - 04.2024
Skilled Caregiver and Home Health Aide
Right At Home-Tyler, TX
03.2016 - 12.2018
Student Technical Assistant
Tyler Junior College-Tyler, TX
01.2015 - 12.2017
Bachelor's Degree - Applied Arts & Sciences, Health Occupation
The University of Texas At Tyler
Associate - Psychology
Tyler Junior College
Certification - Business Information Technology
International Business College - The Gambia
Driver's license
First Aid Certification
CNA
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