Fatou Touray
McKinney,TX
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
MEDICAL OFFICE INTERNSHIP
Harbor Hospice
01.2023 - 03.2023
- Assisted staff members with restocking supplies and performing other administrative duties
- Observed meetings and took detailed notes to help brainstorm on ways to solve potential conflicts
- Prepare and distribute meeting agendas, minutes, and other relevant materials
- Handle confidential information and documents with discretion and maintain their proper organization.
Housekeeper
Atria Senior Living
02.2022 - 02.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Engage Life Program Instructor Prn
Atria Senior Living
01.2022 - 02.2023
- Improved overall satisfaction rates by tailoring activities to meet individual needs and preferences of residents.
- Provided exceptional customer service by addressing any concerns or suggestions from residents or their family members promptly and professionally.
- Managed budget efficiently, ensuring cost-effective options were sourced while maintaining high-quality program offerings.
- Encouraged physical fitness among residents by offering a variety of exercise classes and wellness programs.
RECEPTIONIST
Atria Copeland
01.2022 - 01.2023
- Experience serving high volume client settings
- Greeting prospective members as well as current residents at the community
- Answering and transferring phone calls.
RESIDENT SERVICE ASSISTANT
Atria Senior Living
01.2022 - 01.2023
- Provided patient care and assisted with transport and transferring, showering and toileting as well
- Trained to operate the medication cart and pass medication to residents on the program
- Provided companionship and assisted the residents with patience and a friendly smile
- I engaged in helping residents with mobility needs and cognitive impairments.
Waitstaff
Atria Senior Living
01.2019 - 11.2021
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Implemented performance evaluation system for waitstaff, fostering continuous improvement and professional growth.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
Education
Associate of Applied Science -
Tyler Junior College
Tyler, TX12.2022
SECONDARY SCHOOL -
Mount Vernon High School
New York, NY06.2017
Skills
- Organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently or collectively
- Detail-oriented and able to handle multiple tasks simultaneously
- Microsoft Office
- Clerical Support
- Records administration
- Excel Spreadsheet tracking
- Administrative Support
- Professionalism and Etiquette
- EMR and EHR Management
- Microsoft Word
- Data Entry
- Word Processing
Certification
- Billing and coding
- Medical Terminology
- Medical Insurance
- Anatomy & Physiology
Languages
English
Native or Bilingual
Timeline
MEDICAL OFFICE INTERNSHIP
Harbor Hospice
01.2023 - 03.2023
Housekeeper
Atria Senior Living
02.2022 - 02.2023
Engage Life Program Instructor Prn
Atria Senior Living
01.2022 - 02.2023
RECEPTIONIST
Atria Copeland
01.2022 - 01.2023
RESIDENT SERVICE ASSISTANT
Atria Senior Living
01.2022 - 01.2023
Waitstaff
Atria Senior Living
01.2019 - 11.2021
Associate of Applied Science -
Tyler Junior College
SECONDARY SCHOOL -
Mount Vernon High School
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