PMP-certified Project Manager with over eight years of experience in planning, directing, and maintaining continuous operations in various departments. Skilled at identifying or anticipating problems and providing solutions. Adept at mentoring, training, and empowering the team to excel in performance. Resourceful problem-solver with a strong ability to communicate effectively. Applies creative and analytical approaches to operations for continuous process improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project Manager
FAITH HEALTH SERVICES OF GA
Atlanta, GA
12.2018 - Current
Managed a portfolio of 10+ complex projects with budgets ranging from $500,000 to $1 million, ensuring their successful end-to-end delivery within scope, timeframe, and budget constraints.
Developed an internal tool to streamline the process of onboarding new third-party vendors, reducing costs by $115K annually.
Developed training materials for staff, resulting in a 40% improvement in staff competency and adherence to comprehensive care plans.
Utilized Jira for task tracking, issue management, and progress monitoring, ensuring efficient project execution and timely delivery.
Developed and implemented an innovative project management framework that improved project efficiency by 25% and reduced delivery time by 15%, resulting in increased client satisfaction and repeat business opportunities.
Developed and implemented a risk management plan to identify and mitigate potential risks, resulting in a 20% reduction in project delays and cost overruns.
Led project management software implementation to streamline communication and collaboration among team members, leading to a 30% increase in project efficiency.
Collaborated with cross-functional teams to analyze project data and provided actionable insights to executive leadership, leading to informed decision-making and improved project outcomes.
Analyzed project data and provided insights to executive leadership to inform decision-making and improve project outcomes.
Identified and implemented innovative project management methodologies and best practices to enhance project outcomes and deliverables.
Implemented a comprehensive resource management strategy, resulting in a reduction of equipment downtime by 15% and increased availability of necessary supplies by 20%.
Lead Project Coordinator
FAITH HEALTH SERVICES OF GA
Atlanta, GA
12.2017 - 12.2018
Managed and resolved conflicts and issues that arise during the project, ensuring timely resolution and minimal impact on project timelines and deliverables.
Developed and implemented standardized project management processes and best practices, leading to a 15% increase in successful project completions within budget and schedule constraints.
Identified potential risks and challenges in project implementation, developed contingency plans, and successfully mitigated 95% of identified risks, ensuring smooth project execution.
Implemented conflict resolution strategies to address and resolve project issues, resulting in a 20% decrease in conflicts and minimal impact on project timelines and deliverables.
Coordinated and managed resources, schedules, and budgets for up to 5 projects simultaneously, ensuring on-time delivery with an average budget savings of 10%.
Collaborated with cross-functional teams to gather detailed requirements for each project, establishing clear goals and objectives that aligned with stakeholder expectations.
Conducted regular bi-weekly status meetings with team members to provide updates on progress, and address any issues or concerns promptly; maintaining alignment with overall goals.
Led the development of a comprehensive project timeline, allocating tasks and setting deadlines for each team member, resulting in a 15% reduction in project completion time.
Coordinated and managed resources, schedules, and budgets for up to 5 projects simultaneously, ensuring on-time delivery with an average budget savings of 10%.
Built strong relationships with internal and external stakeholders and devised strategies, initiatives, and events promoting products and services.
Project Support Coordinator
FAITH HEALTH SERVICES OF GA
Atlanta, GA
02.2015 - 12.2017
Streamlined project management processes by developing and implementing a suite of tools and templates, resulting in a 20% increase in process efficiency.
Created standardized project management documents, such as project charters, risk registers, and communication plans, which improved team productivity by reducing time spent on administrative tasks.
Provided administrative support to project teams, including organizing meetings, preparing agendas, and taking meeting minutes.
Coordinated with external vendors and suppliers to ensure timely delivery and quality of project materials and resources.
Collaborated with cross-functional teams to successfully execute projects, ensuring timely delivery and high quality of project materials and resources from external vendors and suppliers.
Assisted in the preparation of project budgets, closely monitoring expenses, and implementing cost-saving measures that resulted in a 10% reduction in overall project costs.
Maintained and updated project schedules for multiple projects, accurately tracking all tasks and milestones, leading to a 15% decrease in missed deadlines.
Implemented a comprehensive set of project management tools and templates, resulting in a 20% increase in process efficiency for the entire organization.
Managed the distribution of project-related documents to ensure that all team members had access to up-to-date information.
Education
Master of Science (MS) - Business Administration - Healthcare Management
Saint Leo University
Atlanta, GA
04.2018
Bachelor of Science (BS) - Healthcare Management
Clayton State University
Morrow, GA
12.2014
Skills
Strategic Planning
PMP Certification
Waterfall and Agile methodologies
Customer Relationship Management (CRM)
Software Development Life Cycle
Quality assurance controls
Budget Management
Team Building & Collaboration
Effective customer communication
Scope Management
Scheduling Management
Risk Management
Service Now Project Management
Process Optimization
Cross-functional Collaboration
Risk Mitigation
Microsoft Office Suite
Excel
PowerPoint
Outlook
Teams
Kanban
Shared Point
EMR/PM Tools: Epic
Smartsheet
Schedule Management
Compliance Monitoring
Digital One
Framework & Methodologies: Agile
Scrum
Waterfall
Job Tittle
PROJECT MANAGER
Certification
Project Management Professional-PMP
Certified Scrum Master (CSM)
Certified Case Manager (CCM)
Trainer and Supervisor for DCH
Languages
French
English
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Manager
FAITH HEALTH SERVICES OF GA
12.2018 - Current
Lead Project Coordinator
FAITH HEALTH SERVICES OF GA
12.2017 - 12.2018
Project Support Coordinator
FAITH HEALTH SERVICES OF GA
02.2015 - 12.2017
Master of Science (MS) - Business Administration - Healthcare Management