Summary
Overview
Work History
Education
Skills
Certification
Language
Timeline
Generic

Fatoumata Doumbia

Bloomington,ID

Summary

Reliable and honest Custodian skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.

Overview

2021
2021
years of professional experience
1
1
Certification

Work History

GESTION OF PERFORMANCE

Save the Children Canada
2002 - 2004
  • Training in gesture of Performance.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Worked effectively in fast-paced environments.

RURAL TEAM

Rural team training
2003 - 2004
  • Two months training in the monographic studies of the village of Mintimbougou.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Passionate about learning and committed to continual improvement.

Custodian and Cook Helper

Indiana University Residential Programs and Services (IURPS)
01.2010 - 01.2021
  • Food preparatory and/or food serving at Wright Food Court as custodian and cook helper.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Assisted in maintaining a clean and organized kitchen, ensuring compliance with health and safety regulations.
  • Aided in training new Cook''s Helpers on job responsibilities including knife skills, recipe execution, sanitation protocols resulting in increased overall team efficiency.
  • Successfully accommodated special dietary requests from customers, ensuring their satisfaction while adhering to established recipes and preparation guidelines.
  • Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
  • Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
  • Reported vandalism or other damage to property to supervisor.
  • Streamlined communication with management regarding maintenance needs, leading to quicker resolution times.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Cleaned walls and ceilings with special reach tools following regular schedule.

Supervisor

New Millennium
2002 - 2004
  • Supervisor in the restaurant “New Millennium” Daoudabougou, Bamako (Mali).
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Frequently inspected production area to verify proper equipment operation.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Observed packing operations to verify conformance to specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Grill Cook/ FOOD SERVICE

McDonald's
2020 - 2022
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
  • Provided excellent customer service by addressing any concerns or special requests promptly and professionally.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Grilled meats and seafood to customer specifications.
  • Demonstrated initiative by taking on additional responsibilities during busy periods or when shorts staffed.
  • Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
  • Adjusted gas and electric grills to specified temperatures for quality food output.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Education

Baccalaureat - Human Sciences (SH)

Lycee Massa Makan Diabate
BAMAKO, MALI
01.2005

Associate of Applied Science - Accounting

IVYTECH
BLOOMINGTON, IN
01.2020

Technical Certificate - Business Administration

IVYTECH
Bloomington, IN
01.2020

Intensive English Program (IEP) - Non-degree English, Intensive English Program

Indiana University
Bloomington, Indiana
01.2015

Maitrise - Sociology

University Bamako
BAMAKO, MALI
01.2010

Skills

  • Software Proficiency, Data Analysis, Project Management
  • Cleaning and sanitizing
  • Sweeping and mopping
  • Work orders

Certification

  • Certificate in Fundamental Payroll 2017-2019.
  • Taxation, Fundamental Paycheck calculations.
  • Certificate in Business Administration 2017-2019.
  • Finance, Human resources, Marketing.
  • Certificate in Bookkeeper 2017-2019.
  • Accounting Receivable, Payroll Expenses, Purchases, Accounting Payable, Owner’s Equity, Cash, Loans Payable.
  • Technical Certificate in Accounting 2018-2020
  • Software Proficiency, Data Analysis, Project Management.

Language

Bambara/ Maninka/Jula: Native (writes in both Latin – standard – alphabet and in NKO – Indigenous alphabet used locally among NKO speakers).
French: Speak, read and write very well.
English: Speak, read and write well.

Timeline

Custodian and Cook Helper

Indiana University Residential Programs and Services (IURPS)
01.2010 - 01.2021

Intensive English Program (IEP) - Non-degree English, Intensive English Program

Indiana University

GESTION OF PERFORMANCE

Save the Children Canada
2002 - 2004

RURAL TEAM

Rural team training
2003 - 2004

Supervisor

New Millennium
2002 - 2004

Grill Cook/ FOOD SERVICE

McDonald's
2020 - 2022

Baccalaureat - Human Sciences (SH)

Lycee Massa Makan Diabate

Associate of Applied Science - Accounting

IVYTECH

Technical Certificate - Business Administration

IVYTECH

Maitrise - Sociology

University Bamako

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