Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fatuma Abdikadir

Amarillo,TX

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Overview

10
10
years of professional experience

Work History

Server

The Legacy at Townsquare
09.2024 - Current


  • Served food and beverages promptly with focused attention to customer needs.
  • Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
  • Developed strong relationships with residents and families, fostering trust and open communication.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Trained new staff members, ensuring high standard of care across team.
  • Conducted daily health checks on residents, providing peace of mind for families.
  • Promoted culture of respect and empathy, leading by example and setting positive tone.
  • Increased resident satisfaction, listening to feedback and making necessary adjustments.

Caregiving

Cornerstone Caregiving
04.2023 - 09.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Cashier

Chick-Fil-A
09.2021 - 12.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Receptionist

Talaris Conference Center
03.2015 - 07.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Education

Associate - Applied Science

Amarillo College
Amarillo, TX
12-2022

High School -

Mariner High School
Everett, WA
06-2011

Skills

  • Computer skills
  • Critical thinking
  • Works Well Under Pressure
  • Active listening
  • Teamwork and collaboration

Timeline

Server

The Legacy at Townsquare
09.2024 - Current

Caregiving

Cornerstone Caregiving
04.2023 - 09.2024

Cashier

Chick-Fil-A
09.2021 - 12.2023

Receptionist

Talaris Conference Center
03.2015 - 07.2017

Associate - Applied Science

Amarillo College

High School -

Mariner High School

Similar Profiles

CREATE PROFILE