Kamara Fatumata
Brooklyn,NY
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast paced settings. Driven and personable candidate with passion for healthcare, possessing foundational knowledge in medical terminology and patient care. Familiar with basic clinical procedures and patient interaction. Committed to making positive impact by supporting healthcare teams and improving patient outcomes.
Overview
5
5
years of professional experience
Work History
RETAIL SALES ASSOCIATE
MACYS
09.2022 - Current
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer
- Answered questions about store policies and addressed customer concerns
FRONT DESK RECEPTIONIST
BODYROK
06.2022 - Current
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate
SALE ASSOCIATE
VICTORIA SECRETS
10.2021 - 04.2022
- Engaged with customers to build rapport and loyalty
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Recommended accessories and complementary purchases to boost revenue
YOUTH HEALTH PROMOTER
PLANNED PARENTHOOD OF GREATER NEW YORK
07.2019 - 02.2021
- Supported office operations by expertly handling administrative needs
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Created plans and communicated deadlines to complete projects on time
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Timeline
RETAIL SALES ASSOCIATE
MACYS
09.2022 - Current
FRONT DESK RECEPTIONIST
BODYROK
06.2022 - Current
SALE ASSOCIATE
VICTORIA SECRETS
10.2021 - 04.2022
YOUTH HEALTH PROMOTER
PLANNED PARENTHOOD OF GREATER NEW YORK
07.2019 - 02.2021
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