Fatumata Turay
Delaware
Summary
Results-driven Human Resources Administrator with over 7 years of experience exceeding goals and delivering high-quality results in customer-focused roles. Skilled in interpersonal communication, fostering strong team relationships, and maintaining meticulous attention to detail in fast-paced environments. Honors graduate with a Bachelor of Science in Business Administration specializing in Human Resource Management. Employment Specialist with 2+ year of experience leading HR teams to ensure compliance, effective communication, and workforce programs alignment with business strategy. Expertise in recruitment, retention, mediation, staff development, and problem resolution.
Overview
9
9
years of professional experience
Work History
Employment Specialist
Greyhound Staffing Express Employment Professional
02.2023 - 2025
- Developed and implemented career development workshops for job seekers.
- Facilitated the delivery of employment services to clients in accordance with program guidelines.
- Conducted individualized assessments to determine client's eligibility for employment programs.
- Coordinated candidate interview schedules for phone and on-site meetings.
- Provided comprehensive case management services to ensure successful job placement outcomes.
- Counseled clients on resume writing, interviewing techniques, job search strategies, and other related topics.
- Created and maintained accurate records of client progress towards goals in a timely manner.
- Maintained contact with employers regarding hiring needs, labor law requirements, wage information.
- Placed individuals in jobs based on skills, abilities and interests.
- Reviewed employment applications and job orders to match applicants with job requirements.
- Informed job applicants of duties and responsibilities, compensation and benefits.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Hired employees and processed hiring-related paperwork.
Therapeutic Program Worker
Twin Valley Behavioral Healthcare
12.2018 - 01.2023
- Provide general supervision and direct patient care services
- Guide patients to function in self-help and daily living skills
- Complete charting and documentation regarding patient behavior.
- Provided direct supervision and guidance to at-risk youth in a therapeutic setting.
- Developed behavior plans for clients based on their individual needs.
- Coached clients on social skills development and problem solving techniques.
- Collaborated with interdisciplinary team members to ensure client progress towards treatment goals.
- Assisted in the development of educational programs tailored to meet the specific needs of each client.
- Ensured that all documentation was completed accurately and timely according to agency standards.
- Monitored client's daily activities to ensure safety and compliance with program rules.
- Supported clients in developing independent living skills such as nutrition, hygiene.
- Provided crisis intervention services when needed by utilizing de-escalation techniques.
- Utilized evidence-based practices such as cognitive behavioral therapy when working with clients.
- Created an atmosphere conducive to positive change through reinforcement of appropriate behaviors.
- Identified potential barriers preventing successful transition from residential care back into the community.
- Responded to emergency situations and provided crisis support.
- Documented staff information, service plans, treatment reports and progress notes.
- Provided mental health support for female patients in fast-paced practice.
- Maintained progress notes and documentation for patient health records.
Sales Associate
Macy's
10.2016 - 12.2018
- Greeted patrons and delivered productive knowledge while being respectful to choices
- Directed customers to fitting rooms and help choose the right items
- Completed transactions on cash register, and processing payments
- Applied coupons and promotional codes, issuing receipts, and stacking items
- Maintained a safe and clean working environment by complying with procedures, rules, and regulations
- Accorded to team effort by accomplishing related results as needed.
Cashier
Afrique Food Warehouse
07.2014 - 07.2016
- Delivered a positive customer experience with fair, friendly, and courteous service
- Tracked transactions on balance sheets and report any discrepancies to managers
- Registered sales on a cash register by scanning items, itemizing, and totaling customers’ purchases
- Itemized and totals purchases by recording prices, departments, taxable and non-taxable items; and operating a cash register
- Issued receipts, refunds, change or tickets when products are returned
- Resolved customer complaints, guided and provided relevant information to concerns
- Greeted customers when entering or leaving the store with a welcoming face
- Maintained checkout operations by following policies and procedures and reporting needed changes.
Education
Coursework: Principles of Management, Marketing, and Human Resource Management, Budgeting and Forecasting, Project Management, Labor Relations, Employment Law, Strategic Staffing, Training and Development, Compensation and Benefits, Employment Law, Labor Relations and International Business -
Bachelor of Science - Business Administration, Human Resource Management
Keller Graduate School of Management, DeVry University
Columbus, 20222022, OH10.2022
Associate - Applied Science, Web Graphic Design
DeVry University
Columbus, OH01.2016
Skills
- Interpersonal Communication
- Finance
- Decision-making
- Organization
- Training and Development
- Business Management
- Empathy
- Leadership
- Employee training
- Computer/technical skills
- Analytical and Critical Thinking
- Relationship-Building
- Integrity
- Strategic thinking
- Ethical practice
- Organizational knowledge
- Flexibility/adaptability
- Cross-cultural intelligence
- Coaching/developing others
- Teamwork
- Reliability and the ability to inspire trust
- Persuasiveness
- Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)
- Records Documentation
- Employer Matching
- Recruiting
- Regulatory Requirements
- Eligibility Requirements
- Pre-Employment Screening
- Candidate Sourcing
- Termination Documentation
- Employee Relations
- Report Preparation
- Employee Hiring
Affiliations
The National Society of Leadership and Success
The National Society of High School Scholars
Timeline
Employment Specialist
Greyhound Staffing Express Employment Professional
02.2023 - 2025
Therapeutic Program Worker
Twin Valley Behavioral Healthcare
12.2018 - 01.2023
Sales Associate
Macy's
10.2016 - 12.2018
Cashier
Afrique Food Warehouse
07.2014 - 07.2016
Coursework: Principles of Management, Marketing, and Human Resource Management, Budgeting and Forecasting, Project Management, Labor Relations, Employment Law, Strategic Staffing, Training and Development, Compensation and Benefits, Employment Law, Labor Relations and International Business -
Bachelor of Science - Business Administration, Human Resource Management
Keller Graduate School of Management, DeVry University
Associate - Applied Science, Web Graphic Design
DeVry University
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