Summary
Overview
Work History
Education
Skills
Certification
Languages
Software
Timeline
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Fatuna Ashurova

Queens,NY

Summary

Highly organized, goal-oriented IT Business Analyst with 5+ years of experience supporting in-house IT systems and delivering value across the company. Excel in secure network design, systems analysis, and leading all stages of project lifecycle management. Strong oral and written communication skills, motivated, and an effective team player

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Analyst

Best Buy
01.2023 - Current
  • Created dashboards for executives and frontline leaders to translate complex data into clear, actionable insights, supporting decision-making throughout the business
  • Performed ad-hoc data analysis and automated reporting processes for corporate and vendor audiences, developing strategies aligned with business goals
  • Gathered and analyzed business requirements, translating them into detailed user stories and epics using Jira for project management
  • Collaborated closely with stakeholders to understand business needs, converting them into functional requirements, flow charts, and process maps using MS Visio
  • Led the creation of user stories, acceptance criteria, and technical documentation, ensuring seamless communication between development teams and stakeholders throughout the SDLC
  • Developed systematic, repeatable reporting solutions using SQL and Excel, improving efficiency and removing capacity constraints for corporate and vendor partners
  • Assisted business users in accessing and processing relevant data, enabling faster and more accurate decision-making based on real-time insights
  • Utilized Oracle Analytics Cloud to build real-time datasets, dashboards, and reports, aligning with business strategies and enhancing data-driven decision-making

Business Analyst

General Motors
02.2021 - 11.2022
  • Conducted interviews, ethnographic research, and gathered user requirements to inform the development of innovative mobile applications, aligning insights with business objectives throughout the SDLC
  • Translated consumer insights into actionable ideas to enhance user experience and presented findings to stakeholders, contributing to project planning and scope definition
  • Gained hands-on experience with reporting landscapes, data models, and business intelligence tools to support data-driven decision-making
  • Assisted in designing and developing training materials, conducting internal sessions to ensure business users were aligned with Salesforce functionalities and system updates
  • Worked within an AWS environment, collaborating closely with developers during sprints to ensure user stories met acceptance criteria and project timelines were maintained
  • Analyzed UAT test scripts and scenarios to validate new system functionalities and development, ensuring alignment with business requirements and producing eCommerce reports for issue resolution
  • Developed comprehensive test strategies aligned with project milestones, documenting all test cases and ensuring thorough validation throughout the SDLC

Business Analyst

Humana
08.2019 - 12.2021
  • Proficient in business process modeling, documentation, and testing using MS Visio
  • Spearheaded diverse projects, including data capture, storage, and configuration
  • Prepared forecasts and identified trends through data analysis and tracking
  • Analyzed and identified business requirements and assisted in developing implementation strategies to solve business problems
  • Helped conduct JAD sessions with key business users to ensure understanding of project scope, deliverables, and feasibility
  • Met with business end-users, stakeholders, SMEs, and project managers to discuss and document requirements
  • Developed SQL queries and used MS SQL to retrieve data from various remote databases
  • Designed and developed Use Cases and Activity Diagrams using UML in Visio
  • Participated in Scrum Daily Standups to ensure project deadlines were met
  • Documented and delivered Functional Specification Documents to the project team
  • Assisted in developing and maintaining quality procedures, ensuring proper documentation
  • Created extensive test cases and assisted in User Acceptance Testing (UAT)
  • Provided on-site support during go-lives and system upgrades

Education

Associate Degree -

Professional College of Information and Technology
01.2017

Skills

  • Operating Systems
  • HTML5
  • CSS
  • Jira
  • Confluence
  • QTest
  • Agile
  • Scrum
  • Waterfall
  • Microsoft Office Suite
  • SQL
  • JAD Sessions
  • Stakeholder Management
  • Quality Center
  • UX/UI Collaboration
  • Resource Allocation
  • Test Case Development

Certification

  • CompTIA A+
  • Google IT Support Professional Certificate
  • 1 year of IT Business Analyst Curriculum from iGate Infotech

Languages

English
Russian
Uzbek
Persian

Software

Excellent

Timeline

Business Analyst

Best Buy
01.2023 - Current

Business Analyst

General Motors
02.2021 - 11.2022

Business Analyst

Humana
08.2019 - 12.2021

Associate Degree -

Professional College of Information and Technology

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Fatuna Ashurova