Faustina Gonzalez

Clinton,UT

Overview

years of professional experience

Work History

Medical Assistant

WeeCare Pediatrics

01.2022 - Current

Room patients
Record medical history
Measure patients, vitals
Prepare and help physicians with patient examinations
Preparing and administering medications, including by intramuscular, intradermal, and subcutaneous injections, including vaccinations/immunizations
Scheduling appointments
Collect and prepare laboratory specimens
Perform basic laboratory tests
Phlebotomy
Wound care and changing dressings

Patient Service Representative

Tanner Clinic

Layton, Utah

01.2021 - 01.2023

Professionally answering phone calls, and scheduling coordination in a positive, upbeat manner
Maintaining friendly in-person patient relations
Update patient information, send reminders, keep accounts up to date

Teller

Goldenwest Credit Union

Ogden, Utah

01.2019 - 01.2020

Excellent customer service skills in handling customer accounts and translating

Patient Services Representative

Ogden Clinic

Ogden, Utah

01.2017 - 01.2018

Answer phones, take payments
Assist with patient questions, billing and collections

Education

Medical Assisting Certificate -

Ogden-Weber Tech College

Ogden, Utah

01.2021

High School Diploma -

Roy High School

Roy, Utah

01.2015

Skills

Bilingual: Spanish and English
Infection Control and Medical Asepsis
Disinfecting and Sterile Techniques
Cleaning Wounds/Bandaging
Minor Surgery/Suture Removal
Assisting with Exams
Well Child Care
Patient Education
Vital Signs
Breathing Procedures
Specimen Collection/Tests
Phlebotomy Skills
Patient Triage (Phone and In-Person)
Medical Terminology
Anatomy

Physiology
Medical Law and Ethics
Medical Correspondence
Accounting
Bookkeeping
Scheduling
Insurance Billing policies and procedures
Managing Appointments
Telephone Techniques
Assisting Patients Check-In/Out
Electronic Medical Records
Word
Excel
PowerPoint

Timeline

Medical Assistant

WeeCare Pediatrics

01.2022 - Current

Patient Service Representative

Tanner Clinic

01.2021 - 01.2023

Teller

Goldenwest Credit Union

01.2019 - 01.2020

Patient Services Representative

Ogden Clinic

01.2017 - 01.2018

Medical Assisting Certificate -

Ogden-Weber Tech College

High School Diploma -

Roy High School