FAUSTO CASTAÑOS

• Prepared and cooked quality meals in high-volume, fast-paced service environments.
• Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
• Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
• Supported senior chefs with creative meal planning and recipe development.
• Followed recipes and instructions to achieve quality and presentation standards.
• Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Anticipated and addressed production problems, material shortages, equipment malfunctions, and unavoidable delays.

• Ensure that the production plan is executed as planned.
• Ensure compliance with the delivery date of products to direct customers. OTP.
• Keep all products in warehouses above 95%. SFR.
• Ensure the good performance of employees.
• Carry out performance evaluations of the employees under my charge.
• Staff training.
• Ensure compliance with the lean manufacturing philosophy.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Executed proven strategies to hit sales quota and help company achieve goals.
• Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
• Formulated tactics and strategies to target new potential customers within prioritized markets.
• Hired, mentored and motivated sales professionals to service customer accounts and target metrics.