Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
Generic

FAUSTO QUIROZ

ASTORIA,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Auto Mechanic Assistant

Guillermo Ortiz
12.2023 - Current
  • Improved vehicle functionality by performing routine maintenance tasks such as oil changes, tire rotations, and brake pad replacements.
  • Assisted lead mechanic in diagnosing complex automotive issues for efficient and accurate repairs.
  • Enhanced customer satisfaction with timely completion of repair work, ensuring vehicles were returned promptly and in optimal condition.
  • Performed thorough inspections on incoming vehicles to identify necessary repairs or maintenance needs.
  • Contributed to a safe working environment by maintaining cleanliness and organization of the workspace.
  • Streamlined inventory management by organizing and tracking tools, parts, and equipment.

Counter Associate/Inside Sales Representative

F.W. Webb
04.2021 - 11.2023
  • Improved customer satisfaction by providing exceptional service and addressing inquiries promptly.
  • Streamlined order processing by efficiently managing counter transactions and maintaining accurate records.
  • Enhanced customer experience with personalized recommendations based on their preferences and needs.
  • Expedited orders, ensuring timely delivery to all customers and resulting in positive feedback from clients.
  • Accurately handled cash transactions, maintaining proper cash handling procedures and reducing discrepancies in the register.
  • Efficiently multitasked between taking orders, making sales, and restocking supplies to optimize workflow at the counter area.
  • Provided knowledgeable assistance about products and services offered, increasing upselling opportunities.
  • Managed inventory levels at the counter, tracking stock movement for timely replenishment of popular items.
  • Assisted in training new employees on company policies, product information, and best practices for excellent service delivery.
  • Demonstrated proactive problem-solving abilities when faced with challenges such as unexpected rush periods or low staff coverage.
  • Displayed excellent time management skills by prioritizing tasks effectively during peak hours while still delivering quality service results.
  • Managed multiple tasks in high-volume environment.
  • Processed both cash and card purchases and returns.
  • Processed customer orders and accurately entered into order system.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Quoted prices, credit terms and other bid specifications.

Driver, Warehouse Orders

Great Oaks Mechanical
07.2018 - 03.2021
  • Improved delivery efficiency by optimizing routes and adhering to schedules.
  • Assisted in inventory management, ensuring accurate record-keeping and timely processing of orders.
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

Cashier

Merzouka
09.2017 - 12.2017
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.

Education

Bachelor of Science - Information Technology Management

Berkeley College
New York, NY
12.2021

Associate of Applied Science - Information Technology Management

Berkeley College
New York, NY
12.2019

Skills

  • Product Recommendations
  • Reliable and Responsible
  • Time Management
  • Record Keeping
  • Stock Replenishment
  • Decision Making
  • Reliability
  • Product Knowledge
  • Order Processing
  • Goal Setting
  • Computer Skills
  • Query Tools
  • Microsoft Access
  • Database Programming and SQL

Languages

Spanish
Native or Bilingual

Software

Java

Microsoft Office: Access, Excel, Word

Visual Basic FoxPro

C

Timeline

Auto Mechanic Assistant

Guillermo Ortiz
12.2023 - Current

Counter Associate/Inside Sales Representative

F.W. Webb
04.2021 - 11.2023

Driver, Warehouse Orders

Great Oaks Mechanical
07.2018 - 03.2021

Cashier

Merzouka
09.2017 - 12.2017

Bachelor of Science - Information Technology Management

Berkeley College

Associate of Applied Science - Information Technology Management

Berkeley College

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FAUSTO QUIROZ