Fausto F Acosta - Ceballos
Palm Coast,FL
Summary
Dynamic Senior EVS Associate at AdventHealth, recognized for enhancing patient satisfaction through rigorous sanitation and compliance with safety protocols. Expert in hazardous materials handling and floor care, I successfully reduced infection rates while fostering a collaborative team environment, driving continuous improvement initiatives that elevated departmental efficiency.
Overview
2026
2026
years of professional experience
Work History
Senior EVS Associate
AdventHealth
03.2014 - Current
- Upheld facility aesthetics with daily floor maintenance, including vacuuming, mopping, and buffing as necessary.
- Reduced infection rates by diligently disinfecting surfaces, equipment, and high-touch areas.
- Completed comprehensive training on chemical handling procedures for safe storage, usage, and disposal of hazardous materials.
- Participated in continuous improvement initiatives aimed at increasing overall EVS department effectiveness and efficiency.
- Ensured compliance with safety protocols, effectively reducing workplace accidents.
- Enhanced patient satisfaction by maintaining a clean and safe environment in all areas of the facility.
- Assisted in maintaining Joint Commission accreditation by adhering to strict cleanliness standards and protocols.
- Adapted to changing priorities and schedules, demonstrating resilience and flexibility in a dynamic healthcare environment.
- Increased efficiency within the EVS department by cross-training in various roles and responsibilities.
- Skillfully and safely operated power scrubber, buffer and extractor equipment to clean and sanitize floors.
- Maintained floor cleaning and waxing equipment.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used power scrubbing and waxing machines to scrub and polish floors.
Executive Housekeeping Manager
Bluegreen Corporation
2011 - 2014
- Ensured compliance with safety regulations, maintaining a safe work environment for all employees.
- Developed and executed preventive maintenance plans for long-term facility upkeep and smooth daily operations.
- Conducted regular inspections of guest rooms and public areas to ensure adherence to quality standards and address any issues promptly.
- Managed a team of housekeeping staff to achieve consistent high-quality service standards in guest rooms and common areas.
- Maximized guest satisfaction by promptly addressing any concerns or special requests related to room cleanliness or amenities during their stay.
- Collaborated with other department managers to achieve seamless coordination between housekeeping services and hotel operations overall.
- Promoted a culture of open communication among team members, fostering collaboration and teamwork that resulted in improved overall department performance.
- Organized seasonal deep-cleaning initiatives for thorough sanitization of all guestrooms, ensuring impeccable presentation yearround.
- Improved employee retention rates by creating a positive work culture, offering competitive benefits packages, and conducting regular performance reviews.
- Streamlined housekeeping operations for increased efficiency through regular staff training and performance evaluations.
- Built strong relationships with key vendors, resulting in cost-effective solutions and timely delivery of supplies.
- Increased staff productivity through continuous process improvement initiatives focused on workflow optimization.
- Oversaw laundry operations, managing efficient workflows while maintaining consistently high levels of linen quality for guests.
- Mentored junior team members, providing guidance on best practices in housekeeping management techniques for their professional development.
- Enhanced overall guest satisfaction by implementing thorough cleanliness and maintenance programs.
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
- Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
- Kept building entryway glass clean and polished for professional presentation.
- Trained and mentored new staff on cleaning and safety protocols.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Addressed customer feedback and complaints to maximize satisfaction.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Established and enforced safety protocols and guidelines for staff.
- Developed and maintained comprehensive inventory system to track equipment and supplies.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
- Completed financial tasks by estimating costs and preparing and managing budgets.
Housekeeping Supervisor
Mastercorp Resort Housekeeping Services
08.2008 - 03.2011
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
- Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
- Regularly monitored employees'' adherence to hotel policies and procedures, ensuring consistent application of brand standards across the department.
- Cultivated open lines of communication between management and housekeeping staff, facilitating efficient problem-solving when issues arose.
- Assisted in recruitment efforts by conducting interviews and making hiring recommendations based on candidate qualifications relevant to the role requirements.
- Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
- Evaluated employee performance and developed improvement plans.
- Coordinated cross-departmental projects with other supervisors to enhance overall hotel operations and guest satisfaction.
- Collaborated with front desk to prioritize room cleaning based on guest arrivals and departures, improving overall efficiency.
- Coordinated with maintenance department to ensure timely repairs and minimize guest inconvenience.
- Fostered culture of respect and teamwork, leading by example and addressing conflicts promptly.
- Upheld hotel's reputation for cleanliness, consistently receiving positive feedback in guest surveys.
- Optimized room turnaround times, allowing for earlier check-ins and enhancing guest satisfaction.
- Enhanced guest experience by promptly addressing and resolving any housekeeping-related complaints.
- Improved team morale and efficiency with regular feedback sessions and constructive performance reviews.
- Conducted regular safety drills, ensuring all staff were prepared for emergency situations.
- Achieved high standards of hygiene in common areas and guest rooms, following up-to-date health and safety protocols.
- Ensured optimal cleanliness and guest satisfaction by supervising team of 15 housekeepers, implementing rigorous quality control checks.
- Enhanced appearance of public areas, implementing detailed deep-cleaning schedule.
- Negotiated with suppliers to secure cost-effective purchasing agreements for cleaning supplies.
- Maintained inventory levels of cleaning supplies and equipment, ensuring no disruptions in daily operations.
- Implemented eco-friendly cleaning practices, significantly reducing use of harmful chemicals.
- Monitored staff performance and provided feedback to drive productivity.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
- Trained and mentored new staff on cleaning and safety protocols.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Addressed customer feedback and complaints to maximize satisfaction.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
Education
Hoboken High School
Hoboken, NJSkills
- Floor Care
- Waste disposal
- Decontamination procedures
- Hazardous materials handling
- Safety monitoring
- Sanitation regulations
- Healthcare regulations
- Trash collection
- Hazardous material handling
- Biohazard disposal
- Floor sanitizing
Languages
English/Spanish
Full Professional
Timeline
Senior EVS Associate
AdventHealth
03.2014 - Current
Housekeeping Supervisor
Mastercorp Resort Housekeeping Services
08.2008 - 03.2011
Executive Housekeeping Manager
Bluegreen Corporation
2011 - 2014
Hoboken High School
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