Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fausto Saul Ramirez

Buchanan,AZ

Summary

Responsible Environmental Specialist possessing strong knowledge of regulatory requirements, interpretations and health and safety programs. Offering 21 years of hands-on experience monitoring impact of environmental pollution and identifying environmental issues to recommend solutions. Focused and determined professional with outstanding analytical abilities and expertise in site auditing and field measurements. Independent Environmental Specialist committed to growing positive relationships with clients and colleagues at various organizational levels. Polished in overseeing field examinations and reporting about hazardous locations and developing and recommending solutions to eliminate pollution or environmental hazards. Recognized for facilitating 21 education and outreach programs and events. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

22
22
years of professional experience

Work History

Primo Restoration

Owner Operator Independent
06.2023 - Current
  • Conducted regular site visits to monitor progress and ensure quality control, addressing any issues promptly.
  • Developed customized solutions when faced with unique challenges during the restoration process, resulting in successful outcomes regardless of obstacles encountered.
  • Coordinated with local authorities for necessary permits and inspections, ensuring compliance with building codes and regulations.
  • Provided expert consultation services for property owners seeking advice on potential restoration projects, offering tailored recommendations based on specific needs.
  • Fostered strong relationships with clients, colleagues, and suppliers, contributing to a positive reputation within the restoration industry.
  • Worked flexible hours across night, weekend, and holiday shifts.

Auto Sales Consultant

Bill Luke Chrysler Jeep And Dodge
12.2018 - 06.2023
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Prepared purchased vehicles and completed final delivery checks.
  • Expanded client base through successful referral programs, rewarding existing customers for their advocacy efforts.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Collaborated with the finance department to secure desirable financing options for customers, ensuring a seamless purchase experience.
  • Developed successful sales strategies to maximize customer satisfaction and profit.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Generated new leads through strategic networking at local events, fostering connections within the community.
  • Increased customer satisfaction by providing personalized consultations and tailored vehicle recommendations.
  • Consulted with sales and finance managers to negotiate sales price, trade-in allowance, license fee, discounts and financing or lease options on vehicle.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Responded to customer enquiries via telephone and email.
  • Completed registration paperwork and sales documentation.
  • Answered telephone and email inquiries from potential customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Enhanced dealership reputation by consistently delivering exceptional customer service and building lasting relationships.
  • Proven ability to learn quickly and adapt to new situations.

Sales Finance Manager

Salazar Used Cars
11.2009 - 12.2018
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Increased sales revenue by developing and implementing strategic financial plans for the sales department.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Facilitated cross-departmental communication by serving as a liaison between finance and sales teams, fostering a collaborative working environment.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Established and cultivated solid business relationships with new or existing customers.
  • Implemented new software tools that streamlined data entry tasks, increasing overall productivity within the finance department.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Implemented effective cost control measures, enabling the sales team to operate within allocated budgets.
  • Enhanced decision-making capabilities by providing insightful financial analysis to senior leadership on a regular basis.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Developed customized financial reports, enabling sales managers to monitor and optimize their team''s performance effectively.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Drove sales by developing multi-million dollar contract sales.
  • Evaluated potential acquisition targets from a financial perspective; presenting findings to executive leadership for consideration.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Trained junior staff members on company-specific finance procedures, contributing to their professional development while enhancing team efficiency.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.

Sales Associate

Gateway Chevy
09.2008 - 11.2009
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Answered customer questions about sizing, accessories, and merchandise care.

Auto Sales Representative

Courtesy Chevorlet
07.2006 - 11.2009
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Supported fellow sales team members by sharing best practices and collaborating on challenging deals.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Resolved customer complaints professionally, maintaining a positive reputation within the community.
  • Negotiated prices and financing options with clients to close deals successfully.

Auto Sales Consultant

Theodore Robins Ford
08.2002 - 07.2006
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prepared purchased vehicles and completed final delivery checks.
  • Increased business in single quarter.

Education

No Degree - Computer Installation And Repair Technology

ITT Technical Institute - Ca
Anaheim, CA

High School Diploma -

Lake High
, Orange County CA
06.2001

Skills

  • Product Knowledge
  • Goal Setting
  • Customer Billing
  • Consultative Selling Techniques
  • CRM Software
  • Business Analytics
  • Sales operation
  • Client Relationship Management
  • Sales Tracking
  • Team Oversight
  • Staff Training and Development
  • Continuous improvements
  • Pre-sales support
  • Time Management
  • Contract Management
  • Profitability Optimization
  • Sales processes
  • Performance Management
  • Lead Identification and Generation
  • Sales Planning
  • Sales Coaching
  • Staff Management
  • Marketing strategy
  • Sales Reporting
  • Closing Techniques
  • Aftermarket Sales
  • Goals and performance
  • Promotional sales events
  • Professionalism and Ethics
  • Demolition and Reconstruction
  • Estimating and Bidding
  • Project Planning

Timeline

Primo Restoration

Owner Operator Independent
06.2023 - Current

Auto Sales Consultant

Bill Luke Chrysler Jeep And Dodge
12.2018 - 06.2023

Sales Finance Manager

Salazar Used Cars
11.2009 - 12.2018

Sales Associate

Gateway Chevy
09.2008 - 11.2009

Auto Sales Representative

Courtesy Chevorlet
07.2006 - 11.2009

Auto Sales Consultant

Theodore Robins Ford
08.2002 - 07.2006

No Degree - Computer Installation And Repair Technology

ITT Technical Institute - Ca

High School Diploma -

Lake High

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Fausto Saul Ramirez