Fauzia Iqbal

• Assisted students with homework and study techniques to enhance understanding of subject matter.
• Developed personalized learning plans to address individual student needs and learning styles.
• Created engaging lesson materials using various educational resources and tools.
• Monitored student progress and provided constructive feedback to encourage improvement.
• Collaborated with parents to provide feedback on student performance and suggest strategies for improvement.
• Developed strong rapport with students, fostering a positive learning environment that encouraged open communication and trust.

• Managed scheduling and calendar coordination for efficient appointment setting.
• Organized office operations, enhancing workflow efficiency and communication among staff.
• Developed and maintained filing systems, ensuring quick access to important documents.
• Assisted in preparation of reports and presentations, improving clarity and organization of information.
• Liaised with clients and vendors, fostering positive relationships and effective communication channels.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Processed and organized all incoming faxes and emails.
• Is warm and personable to incoming applicants
• Coordinated communication between patients and healthcare providers to enhance service delivery.
• Maintained a clean, organized reception area for a welcoming environment for patients and visitors.
• Provided exceptional customer service, addressing patient concerns promptly and professionally.
• Contributed to positive patient experiences by consistently providing friendly interactions and helpful assistance during their visits.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Resolved customer inquiries through effective communication and problem-solving techniques.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.

• Completed professional development in Human Resources
• Completed Internship in the Human Resources Office in the Town of Amherst

Received a Minor in Government