Favio Villicana
Apple Valley,CA
Summary
Dynamic Forklift Operator with extensive experience at Frito Lay, skilled in safe material handling and shipping operations. Proven ability to enhance workplace safety and efficiency, contributing to a 20% reduction in processing times. Strong team player with a commitment to OSHA compliance and exceptional problem-solving skills.
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Seasoned candidate operates variety of heavy machinery to perform stacking, lifting and moving functions. Comfortable in high-speed industrial environments and working with people of varying personalities and backgrounds. Dedicated to learning new tasks and trades.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
14
14
years of professional experience
Work History
Forklift Operator
Frito Lay
Rancho Cucamonga, CA
06.2022 - Current
- Unloaded and stacked materials by raising and lowering lifting devices.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
Forklift Operator
Ricoh USA
Rialto, CA
10.2021 - 06.2022
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Maintained clean and safe work environment, contributing to reduction in workplace accidents.
- Supported inventory accuracy, assisting in periodic stock counts and audits.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Warehouse Worker
Target Logistics
Fontana, CA
12.2018 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Teller
Bank of America
Chico, CA
07.2018 - 01.2019
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Identified sales opportunities and referred customers to branch partners in financial services.
Material Handler
Home Depot
Chico, CA
02.2018 - 08.2018
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Increased customer satisfaction by accurately and promptly processing orders.
FID Processor
Walmart DC
Red Bluff, CA
02.2017 - 08.2018
- Demonstrated adaptability when faced with changing priorities or processes, adjusting quickly to maintain productivity levels consistently high.
- Managed time effectively, prioritizing tasks based on urgency and importance to meet strict deadlines consistently.
- Improved customer satisfaction with timely and accurate processing of financial instrument dealings.
- Exhibited strong attention to detail, ensuring the accuracy and integrity of all FID information entered into company systems.
- Maintained clean, orderly work environment free of hazards.
- Verified quantity and description of materials received by checking merchandise against packing list.
Mechanic
Sears Auto Center
Westminster, CA
10.2015 - 11.2016
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Boosted customer loyalty by providing detailed explanations of repairs and maintenance suggestions.
- Repaired and replaced worn and damaged components.
Cashier
Lowes Home Improvment
Chico, CA
05.2016 - 09.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Server
Casa Ramos
Willows, CA
10.2011 - 06.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Education
Associate Of Applied Business - Business Administration
Barstow Community College
Barstow, CAAssociate - Business
Santa Ana College
Santa Ana, CAAssociate - Business
Butte College
Oroville, CAHigh School Diploma - Gender Studies
Orland High School
Orland, CA06.2013
Skills
- Forklift operation
- Forklift operator certification
- Loading and unloading
- Shipping and receiving
- Team player
- Warehouse operations
- Warehouse safety
- Material handling
- Order picking and processing
- Problem-solving
- OSHA compliance
- Heavy equipment operations
- Lift equipment operation
- Heavy equipment operation
- OSHA workplace safety
- Inventory staging
- Shipment processing
- Dock operations
- Inventory counts
- Hand-eye coordination
- Warehouse management
- Warehouse management systems
- Work Planning and Prioritization
- Customer Service-oriented
- Customer focused
- Heavy lifting
- Quality control
- Record keeping
- Warehouse best practices
- Business ethics
- Physically fit and agile
- Basic math aptitude
- Barcode scanning
- Inventory reporting
- Material distribution and sourcing
Languages
Spanish
Native or Bilingual
Timeline
Forklift Operator
Frito Lay
06.2022 - Current
Forklift Operator
Ricoh USA
10.2021 - 06.2022
Warehouse Worker
Target Logistics
12.2018 - 08.2021
Teller
Bank of America
07.2018 - 01.2019
Material Handler
Home Depot
02.2018 - 08.2018
FID Processor
Walmart DC
02.2017 - 08.2018
Cashier
Lowes Home Improvment
05.2016 - 09.2016
Mechanic
Sears Auto Center
10.2015 - 11.2016
Server
Casa Ramos
10.2011 - 06.2013
Associate Of Applied Business - Business Administration
Barstow Community College
Associate - Business
Santa Ana College
Associate - Business
Butte College
High School Diploma - Gender Studies
Orland High School