Faviola Perez
Torrance,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a supportive position. Ready to help team achieve company goals and guest satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy, as well as an organized and dependable candidate successful at managing priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Trainer
NRI Distribution Inc
Fontana, CAm
06.2022 - 01.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Managed 15+ people at a time along with retraining and shadowing
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
- Tracked attendance and progressive goals for each participant.
Cocktail Server
Yaamava Resort And Casino At San Manuel
10.2020 - 06.2022
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Maintained accuracy and efficiency when processing sales transactions.
- Maintained clean and organized bar area.
- Anticipated guest needs and provided proactive service.
- Communicated with guests to record orders and assess needs.
- Assisted with bartending duties during high-volume shifts.
- Checked identification for minimum age for sale of alcoholic beverages.
Trainer/Leader
Target
08.2018 - 03.2020
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Tracked attendance and progress against goals for each participant.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
Education
Associate of Arts -
Riverside City College
Riverside, CAHigh School Diploma -
Colton High School
Colton, CA06.2014
Skills
- Google Drive
- Web Browser Software
- Planning and Coordination
- Microsoft Visio
- Microsoft SharePoint
- Microsoft Outlook
- Training Program Design
- Team Exercises
- Orientation and Onboarding
- Microsoft Office
- Microsoft Excel
- Online-Based Education
- Employee Performance Reviews
- Emergency Situations
- Time Management
- Attendance Tracking
- Problem-Solving
- Training Initiatives
Languages
Spanish
Native or Bilingual
Timeline
Trainer
NRI Distribution Inc
06.2022 - 01.2023
Cocktail Server
Yaamava Resort And Casino At San Manuel
10.2020 - 06.2022
Trainer/Leader
Target
08.2018 - 03.2020
Associate of Arts -
Riverside City College
High School Diploma -
Colton High School
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